ID GO User Reviews

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Why so many repetitive commercials!!!?

The app seemed to be better for a bit. There would be one set of maybe 5, then next set of commercials would be less and by the end of the show they were done after maybe a third set of commercials with each set lessening in duration . Now however it’s worse than ever and almost unbearable. I happen to love the channel and even got a special subscription once my normal cable company stopped playing the channel but now I find myself falling asleep or not being able to finish a show in one sitting because the commercials are ridiculous. I can’t bear another food network, fabletics or sad St. Judes in Spanish commercial. And when I try to go back to a show and resume where I may have left off it won’t let you escape the lengthy commercials you alteady had to sit through . I’m sorry to complain but it’s seriously causing me to find my crime fix elsewhere and almost making me drop the channel all together .
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Response from developer

We’re always working to make the app better, so thanks for your review. Commercials allow us to offer free content with your TV subscription, but we're constantly monitoring the amount and variety of commercials we offer to our viewers. Can you please reach out to us at our "Ask a Question" page, linked below to provide more details? https://investigationdiscovery.custhelp.com/app/ask

Way more ads than comparable apps!

Too many ads and often doesn’t save where you were at in the show when you close the app for even a short period of time. I’ve read other reviews with the same comments. Regardless of if this gets fixed, too many commercials.

I only gave it two stars because I love true crime shows.

I use lots of apps to watch shows and have never had any that have this many commercials. The worst part is they are the same commercials over and over. If you are going to make us watch the “3 minutes” of commercials can you at least get some new ads to switch it up? It makes me want to stop watching and never get Allstate!
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App could use bug fixes and updates

I love ID channel but not so much the app as of lately. I am signed in with my cable provider so I shouldn’t get as many ads, I pay enough for cable as it is. Also, after I have watched one or two shows, I have a box pop up saying “This content is only available to those with a paid tv subscription”. Like I said I am signed in already and have watched one to two shows, so then I have to sign out and sign back in. Another thing I would like to see on this app, is where you have the rewind and forward arrows so when you do get kicked off app and like a lot people say you have to start your show from the very beginning, that you could use those instead of the bar!
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The ads are RELENTLESS!

I love the content of the programs, but the repetitive ads are obnoxious.

The commercial breaks happen way to often and the same commercial will repeat itself up to five times during each commercial break. It is not uncommon to see just one commercial during a 60 minute program up to 25 times.

I can assure you that after being hounded by so many ads, that I am not going to be purchasing anything from Domino’s Pizza, following some politicians or watch ESPN. The absolute worst ad ever was from the woman from Bridesmaids and Saturday Night Live talking about her smelly vagina. I’d also like to mention the ads for the reality TV show where a group of trashy people scream at each other. I eventually just turned it off.
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Annoying

I wanna like this app, I love the shows but the same 7-10 commercials over and over again in each of the 4 commercial breaks is extremely annoying and super trashy. I/3 of these shows are just ads. As if watching this many commercials isn’t awful enough some play 3 times in a row. Worst tv app I have by far.

I see the developers responding that it’s the same time ads as TV, which may be true but this app only plays the same ones over and over. I saw the exact same Nissan commercial 8 times in one program. TV Does not force 1-2 products down your throat over and over for months. So please explain that. It’s gross.

Anyways I give up on this app. Deleting and won’t even bother using anymore.
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Love this App

I’ve been consistently streaming this app for some time now and I really like it. The only thing I wish you would change is at the end of each show, the screen minimizes to a smaller picture in which to allow the episodes name and description info to pop up in the bottom
half of the screen. Is this necessary? There are times when I really want to see the ending of an episode more clearly and when the picture is minimized it takes some of the experience away. And why does the info of the episode I’m watching need to pop up? If I wanted to read that info, I can touch the screen at any time to view it during the episode. I don’t want it to automatically pop up at the end, disrupting my viewing. I could see having that pop up at the beginning of a new episode, but not at the end. Please change this. Other than that, the only other thing I can say is... we need more new content... I’ve almost seen everything. Thank you.
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Response from developer

Hi Kristi, thank you for the updated review! We are always working to improve the app, so we appreciate you bringing this to our attention. If you'd like to reach out and provide more details or additional comments, we'd love to hear from you. https://investigationdiscovery.custhelp.com/app/ask

Commercials are ridiculously loud - update

I use my iPad to listen to tv in bed when I can’t sleep but don’t want to disturb my husband by turning on the TV. If I adjust the volume to a level where I can hear the shows but low enough to possibly fall back to sleep, the commercials are so loud they wake me back up. This has been the case since day one and nothing has changed. So rather than using the Id go app, I use my carrier app instead which uses more battery but is modulated normally.

Update - I received an email from the developers asking if the problem still existed. I tried it recently and it has been fixed so THANK YOU FOR LISTENING!!!!!
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Good content but...

This app uses entirely too much data compared to my other streaming app. No other channel/app uses as much data. It uses over twice as much data for usage time. They should work on this. I use other apps way more but when I check my data use this app always has the highest amount of data usage.

Just checked my usage 103gb that’s insane it’s my least used app. All my other streaming apps are under 20gb how is my least used app 103 I’m going to delete it.

Other than that the app works well as far as content it’s a well put together app other than the data I have no other issues with it.
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Won't let me watch anything!

I usually love this app, although there are few things I would change. The ads aren't too bad but can get very annoying. The app sometimes lags too and will get rid of my "continue watching" queue which is extremely frustrating to have to then go and find the show and find where I was at in the episode. I'm having a major issue right now that won't allow me to even watch shows! I'm logged into my cable provider, and it shows that I am. However when I go to watch something an error pops up saying something like "you can only watch if you are logged in with a cable subscription." None of the episodes or shows have those locked key signs because I am logged in, but it still won't let me watch!!! I'm getting very frustrated as I would like to watch my shows.
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Response from developer

Hi there! Try signing out and signing back into the app - this usually fixes the error. If you continue to have trouble, please email us via the link below and we'll get back to you. https://investigationdiscovery.custhelp.com/app/ask

ID app

I love this app but as I’m a philo subscriber I can’t watch locked shows until they are part of the cable subscribers they aren’t listed as of yet please add them to the list so I can watch all of shows that I love the most anywhere and everywhere ... the ID channel is on in my home 24-7 I love this channel I can’t get enough but I would like to be able to use the app to watch shows that are locked they shouldn’t be locked bc Most people these days don’t have or want cable it shouldn’t matter if you have cable or not really ... but it is that way if you guys could fix that part I think a lot more people would use this app the same with the rest of the tv apps
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