Burn Boot Camp User Reviews

KLINE FRANCHISING, INC.

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Love love love- wish there were a few additions

I have been a burn on demand member for 3 months and I am hooked. To say I love the workouts would be an understatement. Matt Morris is the best please don’t let him ever leave. I wish the on demand workouts had a date on them (to show when they aired). Some of us workout a day or two later and it would be great to be able to still follow the weekly protocol but sometimes it’s hard o identify when the specific workout was live. Also on Sundays the live workout from the day before is not updated until Monday. I love the music but would like more of the ability to change and select what I want to listen to, so maybe adding in the ability to pick like a genre or more variety would be great!

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KBear2984

21 days ago

Response from developer

Thank you so much for your review and feedback! We have recently been adding the date to the Burn Boot Camp Live videos to help with that, but you can also click the filter button in the top right corner to sort the videos from new to old so you can make sure you're following the weekly Protocol. We're so happy to hear that you love Burn On Demand and taking Camp with Matt Morris. We love having you as part of Burn Nation!

Can’t even subscribe to use the app

I have previously used this app ~6 months of burn on demand. I wanted to reactivate, but manage memberships is now blank where previously I could activate burn on demand. Selecting subscribe from the home page app tells me to subscribe on the website or call my local burn. The website only allows me to sign up for a 7 day free trial of burn on demand. DO NOT SHARE THE LINK TO BURN SUPPORT- it’s just a list of frequently asked questions. I have no way to actually get support. I called my local burn but it was Saturday and they were probably locking up to close at this time because they didn’t answer my call.

This is so frustrating and I wish it were easier and not a ring around to no solution. I have no choice but write a 1 star review to get anyone’s attention. I would like to acknowledge I love burn boot camp and want to continue. But whoever is developing this app needs to ensure signing up to pay actually works…..

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Lfriedla

2 months ago

Response from developer

Thank you for taking the time to leave a review. We're sorry you're experiencing this and we appreciate your feedback.

Workouts

Great app for booking classes, tracking progress, and seeing the weekly protocol.

The only issue I have is with the “on demand” features. I wish there was a way to tell the workouts we have already done.. like a “finished” folder or something to notate we have done that workout in the past. I use the on demand sometimes when I travel or on weekends and find that I sometimes end up doing the same workouts because there is no way to track which ones I’ve already completed. It’s actually kind of frustrating so I’ve started marking every one I completed as a “favorite” so I know which one not to repeat so I can do as much variety as possible.

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Knh527

2 months ago

Response from developer

We're so glad that you're enjoying Burn On Demand and we appreciate your feedback! You can submit a ticket using this link and we can look into this: https://appsupport.burnbootcamp.com/.

Best all around

I’ve been going to my local burn boot camp gym for 2 years and this app is the perfect compliment to the actual gym. Whether you use it to sign up and in for an in house class or use the Burn on Demand it is well worth it. I had back surgery during my two years and the burn on demand kept me moving during my transition back to normal. My favorites are the quick camps with DK and Matt Morris camps. There is always something for everyone.

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Cwgirl

4 months ago

Response from developer

We're so glad that you love taking Camp in the gym and working out on Burn On Demand. We appreciate you!

Burn On Demand Fans!

When we moved across country, there was no longer a Burn Boot Camp close to us. Burn On Demand has been a life saver for our family! The ability to workout from home at ANY time is amazing. When we are able to join the LIVE, the training is top notch and the community is awesome, even online! I highly recommend. The content options are never ending.

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JillianParten

4 months ago

Response from developer

Thank you for your feedback! We appreciate you taking the time to let us know how much you love our new app!

Motivation and Support

I have been going to Burn for about 10 months now. I love the supportive environment from the trainers to the other members. There is a great variety of exercises to keep me engaged. I love that there are people from all ages and fitness levels, with plenty of modifications to help you with limitations or injuries. The trainers are always available to help with form, as well as challenge you to push past your comfort zone for the best results. I am addicted and 100% recommended Burn to anyone looking for a fun, supportive, and engaging fitness center.

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BagginsBKG

4 months ago

Response from developer

Thank you for taking the time to leave a review! We're so glad that you're part of Burn Nation. We appreciate you and love having you on the Floating Floor.

Getting After It

The On Demand is awesome! I travel for work and it comes in handy! I’m always checking out the gym at the hotel first before making my decision on which way I will lean. Either the On Demand or Road Trip. For someone getting back after it, it has become a great tool! Last time I traveled I traveled to Chicago, although I was only 11 miles away from a Burn Boot Camp location, it would of taken me one hour and ten minutes to get there! Just crazy!! Thank you for having the workouts on our fingertips!

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MandoVal

4 months ago

Response from developer

Thank you for taking the time to leave a review! We're so glad that you're enjoying your Burn On Demand workouts and we love having you on the app!

Please fix glitch

I love this app - except for when I change locations. Whenever I go to a different Burn location and check in with the app there, and I return to my home gym the app does not recognize my membership. I try all the ways with the message suggestions and still doesn’t recognize. This time it doesn’t even help to reset my password. I can’t access my burn app currently.
Please fix & make it easier to change gym locations in the app and still have it recognize the membership!

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AMfasting

4 months ago

Response from developer

We're so glad you're loving the app and we're sorry to hear that you're experiencing this issue. Please use this form to submit a ticket and we'll be happy to help you fix this: https://appsupport.burnbootcamp.com/.

An App for Members and Non-Members

Are you a Burn Boot Camp member? Then this app is for you. Not only can you schedule camps and child watch, you can do Burn workouts from the comfort of your own wherever you are. Perfect for when you don’t have time, are on vacation or at your parents’ house. Got time for in person camp? This app is still for you. There are multiple videos with stretching (perfect for post camp), yoga (Sunday yoga!), form pointers and even workouts to help with your pelvic floor and pregnancy. It’s a value add to your membership and well worth the price. Are you a non-member? This app will show you how awesome Burn Boot Camp is. You get a challenging 45 minute workout with virtual high fives and support. There’s yoga, form pointers and more. If you don’t live near a Burn or are not quite ready to join, the app is perfect for you. Workout, stretch, get gear and nutrition all in the same app. It’s so worth it!

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Uberfemme

5 months ago

Response from developer

Thank you so much for taking the time to leave a review! We're so glad that you love the app and all that it has to offer for everyone. We appreciate you!

Update

I updated my app, and my 106 camp counts went to zero, and my lifetime camp counts are off by 200 camps. I was told to delete the app and then reinstall it. I did that and now the app won’t even let me in. When I pick that I am already a member it then has me add the burn location that I go to. I then get a message stating that the app could not find any membership with my email address at that location. I cannot even get into the app. Are you able to help me, please. Thank you.

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AmyJ10

5 months ago

Response from developer

Hi! We would love to help you resolve this issue. Please use this form to submit a ticket and we'll be happy to help you fix this: https://appsupport.burnbootcamp.com/.