Leave a Review HOTWORX
Great Workout- Horrible App
I’ve been a member since 2020 at 2 different studios. The workouts are great and I may just be a lifetime member! They really are addicting. I have never wanted to work out more than while a member at Hotworx🔥. It’s a 24 hour gym with HIIT and isometric workouts - all while in an infrared sauna (for 3). Now, I would not recommend 3 ppl it barely fits 2. And you SWEAT. 💦 I’ve been able to lose fat, tone muscle, and increase energy levels. I feel healthier physically and mentally. You also continue to burn calories an hour after your workout (called After burn).
Now to the App. I have gone through the different App updates. It’s nice to see they’re trying to work on getting the App to work properly - However.. it continues to be buggy. While it’s gotten better at not freezing and actually connects to my Apple Watch recording my workouts. It still seems to stop recording on my Apple Watch before my workout ends and then erases all my workouts on the app itself. I am then unable to find my workouts or continue to record the After burn. It also deletes any upcoming classes and says I have no upcoming classes. When I try to schedule it says I cannot since I have a schedule conflict (I’m assuming it still sees I have the upcoming class scheduled). Very frustrating! Please hire a solid coder to get this fixed! I’m assuming with all the Hotworx popping up you’re collecting enough franchise fees to hire a qualified developer!Show lessms sharonapple
HOTWORX app
I find that the app works well for scheduling, however, the calorie tracking for workouts is terrible. I have asked HOTWORX staff about the number of calories showing up on my HOTWORX activity tracker and they agreed it wasn’t accurate. It also doesn’t integrate well with my Apple Watch, but you can’t JUST use the Apple fitness tracker if you want to participate in HOTWORX challenges or calculate after burn.
I recently rejoined HOTWORX for the heated workouts. I had trouble with the app and workout tracking before and the problems continue. I don’t understand how workout tracking can be an ongoing problem when it’s such a key element of the program. The only help I can find is on Reddit and those posts doesn’t answer my specific questions. There should be a help desk for troubleshooting or clear instructions for solving workout tracking glitchiness. Come on, HOTWORX! This is long overdue!Show lesssandyn2
Basic app
This app needs to upgrade some of it’s functionality. First off, when it crashes you have no way to record your workouts and it happens often. That’s a big problem when one of your selling points is rebates towards your membership. Speaking of rewards, it is unclear how they work. The rewards are not anywhere in the app. I searched Reddit posts to find out the tiers. Sometimes my watch will have the wrong class, it will say yoga when I’m doing bands. I’m unclear if it has any correlation with the calories burned.
The app it’s self is basic. It would be nice for new members to have a description of the classes. Like what equipment you will need (bands, foam roller, etc.). I have to google the website to see the clip of a class. The only thing in the app is how the blast equipment works, which is a good start.
I will say that the option to book classes is straightforward and easy to navigate. The dashboard showing your calories is also nice when the app is working. Hopefully they will update the app in the near future.Show lessmianawlins