Leave a Review Alpine Bank
Terrible User Interface Upgrade
Yeah, the prior user interface had some awkward redundancy areas but it worked very well and was rather straightforward. Now I have to click another button to see all my bank accounts at once instead of just seeing them all upon login and the way the balance is listed within the accounts now does not read like a typical ledger-based layout. And to boot on the homepage there is an easy access button for me to apply for another account of which I don’t need and get to look at every single time I login. It is also terrible to have a blurry looking background encompassing the content of most every page I look at. How utterly annoying! Now I get eye strain just looking at their website.Show lessJames81611
Updated app
New app doesn’t give a deposit confirmation & specific transactions are much harder to search for now.Alpine Bank user
Okay-made awful
While the new app is slightly faster, I dislike almost every thing else.
Art background is very distracting.
Search function completely unusable (on new website)
Accidentally said don’t use facial I’d on first login and there is no way I can find to reactivate it.
Can no longer download to QB?? Been doing that for about 10 years, and with several hundred transactions a month, I’m not looking forward to manually entering
I could go on, but I think this is enough for todayShow less40 yr customer
Poor performance
Slow as molasses. Difficult to navigate. A huge downgrade from the old app.Mad_scientist1
The New App is Terrible
It is hard to see all my accounts. To many steps to access them and when I do anything it takes forever for things to update. The background while colorful and festive is very distracting when looking at transactions.KoloradoGamer
Love the Alpine Bank App
So easy to use the app for mobile banking. And, the one time I needed help, I sent a message and it was answered early the next day by Brittaney. Great customer service.
Erin in TellurideErin lee Ries
Credit Card app
It’s crazy pathetic in 2021, I can’t manage my credit card on an Alpine Bank app.TaylorKalmus
Astara Dru
Love the new bright upbeat picture and I love using just my pin to get in and it’s very understandable thank you I always need help I’m not very techyastara dru
Too much
I liked the old app and I liked the old way of looking at it on my computer as well. This is so convoluted and so confusing but I absolutely hate it.TSSw
Haven't been able to login since the new app started
It might be awesome if I could get into it. It doesn't like my login (which I am positive is correct as I use a program to keep all the details). Fine, I'll change my password -go through all the rigamarole with social security number, account number etc, put in a new password....and the update button does nothing. Nada. Have tried multiple times in multiple ways. Have uninstalled and reinstalled.Show lessNZrider
