Leave a Review StaffTraveler
Requests never answered
Typically requests at EY are never answered, even when I leave a comment, no one helps. Frustrating app with no ability to contactcarvan911
Developer Response
Hi. Thank you for your feedback. I’m sorry to hear that your requests have not yet been answered. While 97% of the requests on StaffTraveler are answered, your mileage may vary per airline. There’s a contact form in the app and on our website, and you can reach out to us at support@stafftraveler.com any time! Please shoot us a message so we can get in contact with you and have a look at why your requests are not being responded to in a timely manner. Thanks!Outstanding
Such a helpful App, easy to use and full of useful information and tipsKevdud380
Developer Response
Thank you for the 5 stars ⭐️Great app
Very useful apppilici
Developer Response
We appreciate the 5 stars. Thank you! 🙌🏼Many airlines don’t respond
Unfortunately this app mostly work for the majority of North American airlines, I get responses within minutes, however airlines from Europe and Asia, they respond after a week or don’t respond at all which is frustrating. I just take my chances in flying standby with or without this app since I’m not getting anything.Show lessdede0207
Developer Response
Hi! Thank you for reaching out. We actually do have a lot of members at European and Asian airlines, and our data shows that most requests get answered within minutes. I'm sorry to hear that your milage varies. Some airlines are indeed known to be slower to respond. If you want to know how many members we have at an airline, check out https://stafftraveler.com/members. If you reach out to us at support@stafftraveler.com and mention the airlines that you posted requests for, we can focus on getting more members on board for those. Please note that requesting loads more than a week prior to the departure of the flight might not always be the best strategy. Many airlines (like EK) only start showing the loads 72 hours before departure. Also, loads do change a lot. Generally, we advice to start requesting loads 3 days before your flight and request updates when getting closer to the departure date. Lastly, did you know that your credit is automatically refunded if your request has not been answered at departure time? Thanks again for your feedback. If you send us an email at support@stafftraveler.com, we'll try to improve! Have a great trip! ✈️A lifesaver some days
A great idea. Crowdsourced apps work best when many staff contribute flight details for each other. It was great to get loadings before getting to the airport. Being armed with the extra data reduces the risk inherent in staff travel, and the stress that accompanies that risk.
I encourage many airline staff from many airlines to sign up, and if everybody answers a handful of requests , then we all win.Show lessCunningplanz
Developer Response
Thanks for taking the time to share your thoughts about StaffTraveler! We're glad to hear that you've had a positive experience with the app and appreciate the value it brings to non-rev travel. We're always striving to improve, and we'd love to earn that 5-star review from you! Can you help us understand what's holding us back from a perfect score? What can we do to make the app even better for you? If you have any suggestions or feedback, please don't hesitate to reach out to us at support@stafftraveler.com. We're all ears!Great companion to Non-Reving
A great way to check loads and get discounts while travelling. Takes a lot of the guess work out of flight selection. As well, has great tips and recommendations of where to eat/what to do all over the world.bushpilotmanvan
Developer Response
Thank you so much for your kind words! We really appreciate it! Glad we can make your non-revving a bit more secure. Happy travels ✈️Crashing
Lately app freezes all the time - this is the only reason for my review. I have to close the app in between each flight request.nickdragz
Developer Response
Hi Nick. We found the problem. If you delete the app and reinstall it, that should fix any crashes. If it doesn’t help, send us an email at support@stafftraveler.com and we’ll get you on your way. ✈️ UPDATE Dec 19: Where you able to reinstall the app and get it working again? Please update your app to version 2.16.6 and the crashes should be a thing of the past! Please let us know at support@stafftraveler.com if this doesn't solve it.The best for Commuters
This app is just the best way to check loads. No more time wasted around social media groups. Easy to read information in one app!marcoddloureiro
Developer Response
Thank you so much for the 5 stars and for being part of our community Marco! 🙌🏼Amazing app and community
This app is a perfect example of why the airline community is so great. It’s a great tool to reduce some of the uncertainty around interline travel, especially with record-high loads in some regions of the world. The more of us willing to contribute and participate, the better and easier it gets.Minimalesq
The MUST HAVE app for all airline staff
Absolutely brilliant - has saved me so many times when MyIDTravel is showing a green face but the reality is the flight is overbooked! Also the fastest way to check all the possible routes to get to your destination indirectly with all the stopover information included as well. The tips section for restaurants and bars is also worth a look!Show lessjustjack0
Developer Response
Glad to hear you love the app! Thank you and have a wonderful day!
