Horrible morning service
The driver arrival time is actually twice as long or more than the estimated arrival time. Your ride will get cancelled and the wait time starts all over again with no warning or reason. Driver estimated a 19 minute arrival, after 10 minutes he was still in the same spot at the airport and the wait time still said 19 min, and 19 minutes was not even a realistic time to begin with. This has happened more than once. I reported problems previously with unannounced cancellations and changes of drivers and wait times. Never heard back. Do not use this service if you need to be anywhere on time.The best, I recommend to all my friends
Uber & Lyft lost me when they got their panties in a wad over fingerprinting their drivers. Ride Austin stepped up, is a local non-profit, with your permission rounds up your fare to a charity of your choice, and I haven’t yet stepped into a sketchy car with a sketchier driver. If I wanted that, I’d use Uber or Lyft. Don’t waste your money on any of the other snotty ride shares. Let the out of towners use them.Glad we tried RideAustin.
Last night when we told our son that we would Taxi from the airport he suggested RideAustin. We got the app and everything went well. We will use RideAustin several times during this stay and for future stays.