Pen Air CU Mobile User Reviews

Pen Air CU Mobile

Pen Air Federal Credit Union (Inc)

Finance

Reviews Summary

Positive highlights

🚀

This app hasLoads fast

💻

This app hasHas all the data I need

🎨

This app hasGreat UI/UX

💳

This app hasEasy to use, not app friendly

🔍

This app hasEasy to check account balances

🤝

This app hasExcellent service and communication

🏦

This app hasBetter than banks, more modern

🔍

This app hasConvenient to bank on the go

💳

This app hasAble to make payments easily

🔍

This app hasQuick balance widget is convenient

🤝

This app hasFriendly and helpful staff

🏦

This app hasFantastic credit union

Negative highlights

🤢

This app hasHate the new logo

🤔

This app hasLack of options to request/freeze debit card

🐢

This app hasApp not always reliable, freezes on logo screen

🤯

This app hasMaking payments can be a struggle

🤖

This app hasApp design could be better, outdated

🔔

This app hasToo many annoying notifications

🔧

This app hasInconsistent, down for maintenance too often

🐛

This app hasApp crashes and displays error messages

📸

This app hasMobile check deposit not working

🔒

This app hasRequiring full password instead of passcode

Top reviews

Most RecentHighest RatedLowest Rated

Pending deposits and transactions

I would like to see a place that shows pending deposits and pending transactions.

cienani

6 years ago

Love it

Love love love. This app makes it super easy to do my banking. I am currently living in Wisconsin for school and I love that I am able to keep penair as my bank even though I am not in the area anymore.

**bekah~boo**

6 years ago

Limited

This app is very limited in what you can do and doesn’t allow you to do certain things.

Frankotirador3

7 years ago

Perfectly fine

I login everyday and everything looks great. No complaints.

jenapryl

7 years ago

Horrible

This app is possibly the worst mobile app I've ever used, yes if you have one account it will work relatively well however if you have multiple accounts that need to be accessed on a regular basis this is horrible. If they do not fix this app in the next month I may be forced to find a new financial institution.

Update

They helped the problem when they added the eye feature so I could at least open two of my accounts without remembering long passwords. Now that they have done away with this I'm back to trying to remember all my logins and passwords. Please please go back to the four number passwords or allow the user to pick which account they would like to access and then use the fingerprint to access that one. Also the widget only works for one account, doesn't help when you have two personal and two business accounts.

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Worst app or all time!!!

7 years ago

Response from developer

We are sorry to hear about the issues you are having. We are currently testing a feature that will allow you to link your accounts to each other to where you can see all of your other accounts information via one log in. You would be able to view balances, transaction history, make transfers, etc through only one login. We hope to have this available in the near future and this will hopefully resolve some of your issues. If you would like you can send us an email at penair@penair.org to request a follow up with you when this feature is available.

Great app

Never any issues and easy to use. I love that I can pull it up at anytime to check my balance.

kokoforkuku

7 years ago

Easy to use

Very user friendly.

LooseyLucy

7 years ago

Love the New Widgets

I open up this app every few days to verify my savings and checking. It takes a few seconds and I don't have to worry about referring to my account manager. I no longer have to go to my local Pen Air bank to transfer funds from my minor savings to my minor checking. And now that it supports IOS widgets, I can check my funds without even opening the app. If you have an account with Pen Air, download this app.

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Bethesda Fan For Life!

7 years ago

Response from developer

Don't you love the new Widget feature? Checking your balances has truly never been easier. It's wonderful that hear that you are finding our app to be convenient and that we are making your life easier! Thank you so much for taking the time to write your review!