Playback always times out
The previous version of this software had no such issue. QED something changed in this client software that did not need changing. If it isnt broken don’t “fix” it.
Terrible new UI
Response from developer
Dear customer, thank you for choosing ANNKE product.And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Phone heat
My phone overheats when viewing. Please look into an update to fix viewing causing phone to heat up more than it should.
Thanks.
Response from developer
Dear customer, thank you for choosing ANNKE product. Currently, only some devices support the selection of events, people or cars when playing back on the APP, such as N48PAW. Watching for a long time will cause the phone to heat up. There is no better solution yet. And if you have any question, do not hesitate to contact us support@annke.com. Best regards, ANNKE
Can’t login to see if your being robbed
Response from developer
Dear customer, thank you for choosing ANNKE product. Fast forward playback on the APP requires device support. If you have any question, drop us an email at support@annke.com. Best regards, ANNKE
App WAS broken for playback using slider
With the recent update to 4.27.1 it seems the playback stopped working from the app. I can only select the date, but the slider at the bottom is no longer working. Regardless of the time I select, it reverts to 00:00 for that date. Need a fix soon so I can use the app for playback. Using iPad with the latest iOS version, as well as iPhone with its latest iOS release.
Poor my 20 year old recorder had more
Turning on or adapting the on screen data almost impossible you set one parameter and another goes of or changes
Unable to access the p2p section always says wrong password the password works on the other settings but not this one again a bug I believe
Trying to quickly just access live view is difficult and the time line for recorded events is very erratic if it works
The multi screen function works sometimes but not others
All in all very poor with little user manual that works
It refers to menus that are not there as it is graphical
System/camera/display type menu when it is all icons
Really needs an update the hdmi feed from device to monitor and the web interface do not match the app so a control set on one wipes it out on another
Removing say Annke from the camera name to set it as location of camera when you set say camera 2 camera 1 reverts back or Annke overrides the text you put in
Response from developer
Dear customer, thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Timeline
Great device!
Some difficulty which is not a problem for most
Also I cannot work out how to watch events on my app.
Response from developer
Dear customer, thank you for choosing ANNKE product. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
Confused!
Response from developer
Dear customer, thank you for choosing ANNKE product.Please confirm whether the camera model you purchased supports light alarm. The lights of most cameras are fill lights, and it is not recommended to turn them off, otherwise the night vision effect will be poor. Some cameras support flash alarm function, and the current APP can control the function of turning on and off these lights. And if you have any question, drop us an email at support@annke.com Best regards, ANNKE
