Be careful - try somewhere else
I used this service on a recent trip and had no end of issues from the start.
Got offers, booked one and received my confirmation - then the driver cancelled it so I emailed and was asked for more money to rebook. I requested an English speaking driver, which I did not get and he used a translator app whilst driving. Breakdown in communication and lack of arrival process delayed our start.
An issue on the return and again breakdown of communication meant we did not get our return transfer and we had to book and pay for another on the day in order to not miss our flight.
Emailed support who said they were sorry and investigation would take a long time - it’s now 3 months since we returned and nobody is answering my emails.
Unreliable, uncommunicative and untrustworthy.
Got offers, booked one and received my confirmation - then the driver cancelled it so I emailed and was asked for more money to rebook. I requested an English speaking driver, which I did not get and he used a translator app whilst driving. Breakdown in communication and lack of arrival process delayed our start.
An issue on the return and again breakdown of communication meant we did not get our return transfer and we had to book and pay for another on the day in order to not miss our flight.
Emailed support who said they were sorry and investigation would take a long time - it’s now 3 months since we returned and nobody is answering my emails.
Unreliable, uncommunicative and untrustworthy.
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