You can’t delete files once uploaded
I think for safety, people would feel more comfortable if this was an option. Please look into this.
No Login
I love my tax preparer, but this app is horrible. I’ve changed my password like 3 times, still unable to access my account to check on the status of my return.
Gets frustrating, but other than that minor to major issue, things are good.
Gets frustrating, but other than that minor to major issue, things are good.
Updates
I cant do anything unless you guys fix the update it was great for my sister and others but im having trouble!
Editing information
I used TaxesToGo and when it came to edit my information, I edited it. Them saved and it went back to my information page. The information was not edited! I tried four times and still no results.
Great
Is a great app easy to navigate and uploading your documents is so friendly user, saves a lot of time to get your taxes done
Password
The app will not let me create an account because it says my password doesn’t contain the appropriate letters, numbers, or symbols. I have tried different variations of passwords and nothing.
Stolen identity
We need to get in contact with the owner to this app that says the app is safe & secure which it isn’t, someone had stolen my fiancé’s identity on this app?
Esign
Will not let me see my signed documents! Who can I contact?
Can’t download anything or print
There is no way to save your tax return them out I need mines for a loan and I can’t just simply download them this is holding up my application !!
Super easy and very efficient
My tax preparer recommended me download the app so I didn’t have to go into his office! I just plugged in my info and took pictures of my W2 and everything was sent to my tax pro! I never stepped one foot in his office! This was a BREEZE!
