Patrice226
I submitted the wrong information but it won’t let me delete it ! To re submit the right information I don’t wanted anyone to have my personal information
VERY UNPROFESSIONAL
You're better off filing your own taxes. between the app & the customer service. this was the absolute worst to go through. do yourself a favor & don't even bother wasting your time.
Delete Docs
If you’ve changed tax preparers, how do you delete documents you’ve uploaded? And/or you no longer want to share your information?Apple user here....
Don’t recommend until features are added
YOU’RE FORCED TO CROP UPLOADS & THERE’S NO WAY TO EDIT OR DELETE UPLOADED DOCUMENTS.
I miss labeled a couple of documents and couldn’t edit the name or re-upload under the default titles.
Had to upload as a separate new document.
There’s a bug that doesn’t allow you to view the documents already uploaded.
You can’t upload a full image so you have to upload in parts because you’re forced to crop uploaded documents.
THERE’S NO WAY TO TRACK THE STATUS OF YOUR TAX APPLICATION. YOU HAVE NO IDEA WHETHER IT HAS BEEN VIEWED, IF IT IS IN REVIEW, OR STILL PENDING.
These are features that would help after submitting an application.
I completed my tax application on 2/28 and didn’t get any feed back about it.
Found out 2 weeks later my application hadn’t even been viewed and wouldn’t be for a while. Although this was negligence on the part of my preparer, it’d be nice if the app could update you on the status so you don’t sit around waiting.
THERE’S NO OPTION TO DELETE YOUR ACCOUNT, DOCUMENTS, OR CANCEL YOUR SUBMITTED APPLICATION.
After a month of submitting my tax application, and my preparer neglecting to work on my file, I went ahead and filed taxes on my own.
I want to delete my account and documents I uploaded but there’s no option do it.
So now my personal information is floating in cyberspace and I’m definitely not happy about that.
I miss labeled a couple of documents and couldn’t edit the name or re-upload under the default titles.
Had to upload as a separate new document.
There’s a bug that doesn’t allow you to view the documents already uploaded.
You can’t upload a full image so you have to upload in parts because you’re forced to crop uploaded documents.
THERE’S NO WAY TO TRACK THE STATUS OF YOUR TAX APPLICATION. YOU HAVE NO IDEA WHETHER IT HAS BEEN VIEWED, IF IT IS IN REVIEW, OR STILL PENDING.
These are features that would help after submitting an application.
I completed my tax application on 2/28 and didn’t get any feed back about it.
Found out 2 weeks later my application hadn’t even been viewed and wouldn’t be for a while. Although this was negligence on the part of my preparer, it’d be nice if the app could update you on the status so you don’t sit around waiting.
THERE’S NO OPTION TO DELETE YOUR ACCOUNT, DOCUMENTS, OR CANCEL YOUR SUBMITTED APPLICATION.
After a month of submitting my tax application, and my preparer neglecting to work on my file, I went ahead and filed taxes on my own.
I want to delete my account and documents I uploaded but there’s no option do it.
So now my personal information is floating in cyberspace and I’m definitely not happy about that.
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Tax Number
Please fix this issue! I completed my taxes through this app but now my tax number isn’t showing on the main screen. How am I supposed to get my taxes done?!
Can not delete
This app does not allow you to delete
Delete
Why can’t I delete a document I mistakenly uploaded
Works Perfectly
I see some people saying that they can not login, but everything works perfectly for me. It’s so easy to upload documents and not having to go to a physical storefront is a huge benefit.
Easiest and Best way to get my taxes done.
Using the app made of very convenient for me to upload all my information for my tax preparer and she was able to quickly look over things and call me and we finished things fast. It is simple to use and she can see my information quickly after I get things loaded. So easy and convenient!!!
Question !!!
Am I suppose to see my tax results before the signage ? And can my preparer see my results after I upload documents or after he signage
