Trust me just don’t
Look, you’re obviously a catering app for people who work in sales. How you can so consistently drop the ball absolutely blows my mind. I placed a large catering order 12 hours before an event, and EZ Cater let me know an hour and a half before the event the restaurant can’t fulfill it. To top it off, customer service found a “replacement” who could make it 15 minutes late, or so they thought. I didn’t believe this so I made the agent call the replacement restaurant and turns out it would actually have been 2 hours late!!
Being thorough might have just saved me my biggest client, despite the best efforts of this heaping garbage pile masquerading as an app.
If you value your clients and want to hit quota, don’t even download this nonsense. This is literally the only app review I have ever written. Heed this warning.
Being thorough might have just saved me my biggest client, despite the best efforts of this heaping garbage pile masquerading as an app.
If you value your clients and want to hit quota, don’t even download this nonsense. This is literally the only app review I have ever written. Heed this warning.
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Response from developer
Hi Tony, Thank you for taking the time to provide your feedback. I’m incredibly sorry for your order being canceled at the last minute with no viable replacements. At ezCater we strive to facilitate a stress free and reliable service, and I deeply regret how much we let you down. I would love the opportunity to help make this right, but would need the specifics of the order to investigate this further. Please feel free to let us know by calling or texting 1-800-488-1803 or e-mailing us directly at support@ezcater.com. ~Amanda Voice of the Customer Team
