Sony | Headphones Connect User Reviews

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  • Not as bad as ratings suggest

    With a 1000XM2, I’ve had no big problems with the app. The interface is nice looking and easy to navigate, and I’ve encountered no crashing or bugs with the interface when it connects to my headphones.
    However, I do have problems with the app failing to connect with my headphones all the time; sometimes it freezes on the connect screen, but restarting the app solves it 99% of the time. Although one time it didn’t connect even after a restart, turning the headphones off/on did solve this.
    A problem I have with the app is that it has to connect every time you go go back to it, which is a 5 second process that is frustrating to sit through when you’re constantly going back to the app to adjust an EQ. This is slightly more frustrating when it not-uncommonly freezes on the connect screen and I have to restart the app. It would be great if the app stayed connected in the background for just a minute after you switch away from it.
    The EQ function of the app is wonderful, but you are limited to six frequency sliders to adjust. If an update were to add more frequency sliders (maybe up to ten instead of six), it would make this app perfect.
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  • Great; Add Manual Control for “Focus on Voice”

    I am bewildered by the contrasting reviews here, but for my experience with my new WH-1000XM3’s this app just works well! Never had any issue with it whatsoever. I do have some extra wishes for the app such as: (a) being able to increase the ambient volume microphone pickup even further; or (b) manually controlling some other stuff. For (a), it’s for me to be able to increase the pickup volume for the “Focus on Voice” option on the “Ambient Sound Control” part. I could hear voices with it but I’d like to be able to increase the voice volume even further. But with that said, great work with the app!
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  • I really enjoy my new set of headphones

    So I really enjoyed my new set of headphones on my iPhone. Allows me to change the base the boys all different types of settings. Something that you were do not get on the beats I am a owner of beats as well. When I do find funny is when I was looking for the same application on my iPad it is not available. So if I wanted to enjoy your movie and change the sound settings I would not be able to. So I wanted to play a video game and change the sound settings I would not be able to. Great set of headphones whose idea was it to nap with the same application on the iPad let me guess blame it on Apple. And I’m sure there’s some things that you can blame Apple I don’t think this is one of them.
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  • New version 3.1.0

    I was hoping this new version of the app would address the Bluetooth connection problems, it does not. Sony needs to hire a programmer that can fix this app so it will work properly. If you do get the app to connect to your headphones once you turn off your Bluetooth and close the app you’re screwed, it will not connect again. I have to uninstall the app, reboot the phone, reinstall the app, then go through the complete setup again in order to reconnect. What a pain in the “ “.... same as the last version of the app. I have the WH-1000XM2 headphones and an iPhone 8 plus. I wish I would have known about the app problem before I purchased the headphones 2 months ago, I would have passed on the Sony headphones and gone with something different. App control was part of why I purchased these headphones. WAKE UP SONY!
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