Leave a Review Slowdive | Meditation & Mantra
Scammed -Beware!!!!!
Signed for the one week $6.99and was charged 2 additional times - $23 &$39. Cannot email or chat w anyone. Get sent to a bot. Be aware!!!! This is their response to my email requesting a refund. Unacceptable. How We appreciate your reaching out to us regarding your request for a refund. We understand the importance of ensuring your satisfaction with our services. To proceed with the refund process smoothly and efficiently, we kindly request the following information: 1.Country in which payment was made 2.Kindly specify the make and model of the device you used to access our application. 3.To verify your access to the content, we require a screenshot from the main page of the application. 4.For verification purposes, please attach a screenshot of your payment receipt. 5.Any additional information Rest assured, we are fully committed to adhering to our refund policy, provided that all procedural requirements are met. Your cooperation in providing the requested details will enable us to expedite the refund process effectively. Thank you for your cooperation and understanding. Best regards, Slowdive support team. Abbie SlowdiveShow lesstoxic gun big
Developer Response
We apologize for the negative experience you had with our app. Your feedback is important, and we're committed to improving our service. Please reach out to us via in-app chat if you need further assistance.Great app, support needs work
I like what this app provides however for some reason I can only access 3 or 4 of Lucid Dreaming lessons. There are 7 and you have to complete each lesson before you have access to the next.
My initial contact with support had me removing and reinstalling the app. After doing this I had to start back at Lesson 1 and work through them each night.
I was able to get through Lesson 5 then the same thing happened. I was unable to access Lesson 6. Support advised me they were aware of the issue and later toil me to install the update. I did and still could not progress to Lesdon 6. Reinstalled again know I might have to go through each of previous lessons again but willing to try after no response from support. Still stuck…Show lessMikeMac8U
Developer Response
Hello! Please, give a contact again, if this remains an issue. We'll do our best to help!Be wary of the price
I discovered Slowdive via Facebook and although it seemed a bit expensive I really liked what I heard so decided to sign up for the deal of $99 a year. Imagine my surprise when I got logged out of the app and was asked to purchase a plan, the most expensive plan was lifetime $70. I despise unethical bate and switch type practices. I asked for a refund and they did promptly respond but the questions they needed answered before they would refund were bizarre and made me very uncomfortable as I am wondering why my order number is not good enough. They want the make and model of my phone, a screen print of me in the app, proof of the method of payment and two other items by memory. Very sketchy. I actually was enjoying the app the few times I used it but the different prices depending on how you sign up and not being able to process a refund based on order number is very concerning. Why is there no site to review that clearly lays out pricing at what you get? Do your homework before signing up but good luck as there is very little info. Giving one star due to the shady pricing policies and questionable refund steps.Show lessProtectURSelf
Developer Response
Hello! Did you get your problem resolved? Please, contact us via in-app chat if you didn't. Thanks!Not for seasoned mindfulness practitioners
This app is like going to the movies and sitting through a ton of previews before you see the actual film. The interface is pretty and the various quotes etc are uplifting if you need that but they take a long time to load and if you’re looking to just meditate and get on with your day, you’re going to spend a lot of time where the app is essentially readvertising itself, saying the same thing over and over. I get the sense that people who will like this app are newer to the practice, and maybe still need some convincing and encouragement. I have been meditating for yearsss and I don’t care for the visual intros and incessant mindfulness PSAs - i just want the alpha brain waves.Show lessshamsari
Developer Response
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Can you please reach out to us via in app chat, specifying your nickname in App store? Thanks. We will help you at the earliest.Love this app but it could use a slight improvement
This app is wonderful and well worth the money. However I see no way to see which meditations I’ve already listened to. It tells me that I’ve listened to 5 of 7 but doesn’t tell me which two I still need to listen to, you could make them a different color if they’ve been listened to. This would be helpful. In other reviews it sounded like there is a history but the only history I find is the number of minutes I’ve spent listening. All in all it’s a great app. Also, I wish there was a setting to turn off the music that starts playing when I open the app but I have to wait for the pause button to appear in order to stop it. And, the descriptions are cut off on the mantras with no way to see the rest of the description. Make it scroll so we can see the full description please.Show lessSalem1cat
Developer Response
Thank you so much for your kind words about our app, and we're thrilled to hear that you find it wonderful and worth the investment! Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts. We understand how important it is to have a clear understanding of which meditations you've already listened to, and we agree that adding a feature to differentiate listened-to meditations could be very helpful. We'll definitely take this suggestion into consideration for future updates to the app. Regarding your feedback about the music autoplaying when you open the app and the truncated descriptions on the mantras, we understand how these issues can be frustrating. We'll certainly look into implementing a setting to disable autoplaying music and ensuring that descriptions are fully visible. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to our support team at support-slowdive@reliz.com. We're here to help and want to ensure that you have the best possible experience with our app. Thank you again for your feedback, and we look forward to continuing to improve our app based on your input. Best regards, SlowDive support teamLove the app but missing Hz frequencies
I really enjoy this app. It has been great when I’m doing guided meditation for clients. I like the many different frequencies and guided meditations offered. In trying to research the Hz frequency for the PEACE music on my desk top, I stumbled across some additional Hz that are advertised online but not available in the app (i.e., 4Hz - deep theta brain wave, 174Hz - the foundation of healing, etc.). There is no update in the app to incorporate these frequencies to the available selections. This is very disappointing. I bought a lifetime subscription. I hope the developers can address. I feel like I’m not getting my monies worth at this point.Show lessMs_isis_kali
Developer Response
Thank you for sharing your experience with us, and we're delighted to hear that you've been enjoying our app for guided meditation sessions with your clients. We truly appreciate your support and feedback. We understand your disappointment regarding the additional frequencies that you've come across online but are not available in our app. Rest assured, your feedback is incredibly valuable to us, and we take it seriously. To address this issue and ensure that you receive the value you deserve from your lifetime subscription, we encourage you to reach out to us directly at support-slowdive@reliz.com. Our dedicated support team will be more than happy to further discuss your concerns and explore potential solutions. We're committed to continuously improving our app and incorporating user feedback into our development process. Your satisfaction is our top priority, and we want to ensure that you have the best possible experience with our product. Thank you for bringing this matter to our attention, and we look forward to assisting you further. Best regards, SlowDive support teamHelp removing music
I am an Obgyn in Atlanta and a subscriber of your App… in menopause. I’m obsessed personally with your OHM Mantra option that I play as I lay down to sleep. In addition , if I wake up ( which is so typical in peri menopause /menopause due to hormone changes)… I restart the app and am back asleep. I’m very aware of sleep issues in my patients due to the above and my recommendations are magnesium , bio identical progesterone if appropriate, and your OHM mantra ( ie I reference your app). My only negative is I can’t figure out how to have at least a thirty minute session of purely the beginning of your OHM mantra. I set the timer for thirty minutes but eventually it ends up in music which wakes me up at times. Legit it puts me to sleep in the beginning and if I wake up … but I really think if we could get the thirty minutes of purely that beginning OHM we women could fall asleep and stay asleep and I can avoid women asking for sleep aids!! Please advise !!Show lessAssistance Sleeping
Developer Response
Hello, Thank you for sharing your experience with us, and we're thrilled to hear that our OHM Mantra option has been helpful to you, both personally and professionally. We appreciate your dedication to your patients' well-being and your commitment to finding natural solutions to sleep issues during menopause. We understand your need for a longer session of the OHM mantra to facilitate uninterrupted sleep. While we don't currently offer a thirty-minute session of purely the beginning of the OHM mantra, we value your feedback and will definitely take your suggestion into consideration as we continue to improve our app and add new features. In the meantime, you may find it helpful to explore other meditation options within the app or experiment with different techniques to extend your relaxation period before transitioning to music. We're here to support you on your journey to better sleep, and we're grateful for your support and advocacy of our app. If you have any further questions or suggestions, please don't hesitate to reach out to us. We're here to help in any way we can. Best regards, SlowDive support teamProgress of the App greatly lacking. Very poor customer service.
So…. I’m a lifetime subscriber. I’ve been through a long period of growing pains with this app. Here’s what I will say. Support is pretty much nonexistent. If they reply, it’s always that they are working on the issue. But it takes months. I bought the subscription because they do have some excellent tracks. But the functionality is greatly lacking. I along with others hate the timer ending piano sound that just wrecks your peace after meditating. It’s been months. Another update was pushed today with no fix. Just know that if something breaks, you’re on your own…Show lessSupport please!
Developer Response
Hello! Thank you for contacting us. We have checked our email and found that we have replied to all of our customers' messages. It is possible that our responses ended up in your "Spam" folder, please check it in your email inbox. If you cannot find our responses there, please contact us again at support-slowdive@reliz.com. Regarding the issue, we can confirm, that our tech team is already working on it, and we expect it to be fixed soon. Thank you for your patience and understanding!Taking my meditation practice to the next level
I am a Full-time mom, a wife and full-time master student. I am doing a second master’s degree and things are not as smooth as they used to be before I became a mom. Using Slow-dive meditation app is helping me cop with it all. I also lots of Abraham Hicks teaching and the Seth material.
I normally don’t write reviews, I never cared to nor do I have the time to do so. However, I decided to find time in schedule and write one for Slow-dive. I recommend this app to busy professionals, Mom’s, and those wanting to take their meditation to the next level.Show lessCredit enthusiastic
Developer Response
Hello! Thank you so much for taking some time to write us this amazing review and share your experience with our app! Have a great practice!great for the beginners, thank you!
Hello! I am a beginner in meditations, but thanks to this Slowdive app, I have been able to start my journey towards inner peace. I really liked the simplicity and clarity of the interface, as well as the variety of meditation programs. I always recommend it to my friends and family. Also breathingg practices are very unusual tools, I’ve never seen this in other meditation apps. Great job guys!Show lessLoreen Merry202020koeo
