Leave a Review Slowdive | Meditation & Mantra
Scammed -Beware!!!!!
Signed for the one week $6.99and was charged 2 additional times - $23 &$39. Cannot email or chat w anyone. Get sent to a bot. Be aware!!!! This is their response to my email requesting a refund. Unacceptable. How We appreciate your reaching out to us regarding your request for a refund. We understand the importance of ensuring your satisfaction with our services. To proceed with the refund process smoothly and efficiently, we kindly request the following information: 1.Country in which payment was made 2.Kindly specify the make and model of the device you used to access our application. 3.To verify your access to the content, we require a screenshot from the main page of the application. 4.For verification purposes, please attach a screenshot of your payment receipt. 5.Any additional information Rest assured, we are fully committed to adhering to our refund policy, provided that all procedural requirements are met. Your cooperation in providing the requested details will enable us to expedite the refund process effectively. Thank you for your cooperation and understanding. Best regards, Slowdive support team. Abbie SlowdiveShow lessDeveloper Response
We apologize for the negative experience you had with our app. Your feedback is important, and we're committed to improving our service. Please reach out to us via in-app chat if you need further assistance.Great app, support needs work
I like what this app provides however for some reason I can only access 3 or 4 of Lucid Dreaming lessons. There are 7 and you have to complete each lesson before you have access to the next.
My initial contact with support had me removing and reinstalling the app. After doing this I had to start back at Lesson 1 and work through them each night.
I was able to get through Lesson 5 then the same thing happened. I was unable to access Lesson 6. Support advised me they were aware of the issue and later toil me to install the update. I did and still could not progress to Lesdon 6. Reinstalled again know I might have to go through each of previous lessons again but willing to try after no response from support. Still stuck…Show lessDeveloper Response
Hello! Please, give a contact again, if this remains an issue. We'll do our best to help!Be wary of the price
I discovered Slowdive via Facebook and although it seemed a bit expensive I really liked what I heard so decided to sign up for the deal of $99 a year. Imagine my surprise when I got logged out of the app and was asked to purchase a plan, the most expensive plan was lifetime $70. I despise unethical bate and switch type practices. I asked for a refund and they did promptly respond but the questions they needed answered before they would refund were bizarre and made me very uncomfortable as I am wondering why my order number is not good enough. They want the make and model of my phone, a screen print of me in the app, proof of the method of payment and two other items by memory. Very sketchy. I actually was enjoying the app the few times I used it but the different prices depending on how you sign up and not being able to process a refund based on order number is very concerning. Why is there no site to review that clearly lays out pricing at what you get? Do your homework before signing up but good luck as there is very little info. Giving one star due to the shady pricing policies and questionable refund steps.Show lessDeveloper Response
Hello! Did you get your problem resolved? Please, contact us via in-app chat if you didn't. Thanks!