BEWARE!!!! I wish I could leave negative stars here. Ever since my company switched from Ring to cornexa, it has been awful. Calls come in and we can’t hear them, they will call back and only half the time we can hear them the second time around. Calls will ring to me twice and as I go to answer the call disappears.
My biggest problem is even though it says a coworker is available when I go to transfer the call I cannot because it will only show my work contacts a quarter of the time. The other 75% of the time, I have to have that person hang up and the person will call them back. I feel it’s pretty unacceptable not even being able to transfer calls. I’ve transferred two calls to personal cell phone numbers thinking it was suggesting their work number. Nope, come to find out, it wasn’t showing their work number at all, only the personal contacts I have entered into my phone. Also, I log out of the system on the computer and I STILL get calls. The only way to not is to remove the app from my phone and completely shut down my desktop app. Hate, hate hate cornexa and will keep bugging my employer to go back to how we had things before or switch to a different system.
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samimarie07
theKarenMB
Dwinzo589