Leave a Review ViewTrail
Just back from 5 person family holiday in Thailand
Very positive experience with Trailfinders throughout the whole holiday. Great advice from the front of house Bristol Team helping us select and organise the holiday of our choice lots of options diligently researched reviewed and presented in the View Trail App once peer reviewed and Quality Assured. All worked smoothly and on schedule with any changes well communicated by their local partners in business when a quick time amendment was required. We were met early by Yui the local Trailfinders Rep who provided excellent advice, local knowledge and helped us decide on which local activities were right for us. Trip to National Marine Park and 4x4 Adventures very much enjoyed.
View Trail App very helpful throughout as a quick point of reference for detail as we went along.
Overall a great experience and reassuring to have the backup/support of a professional company when navigating a completely different culture when travelling with a family group.Show lessAlex H123
Developer Response
Dear Alex Thank you for your kind comments, which are greatly appreciated. We're so glad to hear your holiday was a success and we hope you'll have a chance to use Trailfinders and the ViewTrail App again very soon. All the best TrailfindersPoorly designed can’t handle multiple bookings or showing trips history
App seems to be entirely designed around handling a single trip. Discourages me from using trailfinders when I can’t see current past and potential future apps.SuperHellVixen
Developer Response
Dear SuperHellVixen, Thank you for your feedback, although we're sorry to learn your'e experiencing issues with our App. With regret, you have not given us any details so we can assist. Please can you email the details of your concerns to webmaster@trailfinders.com, including details of the device you're using and any booking reference, as we're confident we can resolve this for you, or ensure improvements can be made moving forward. Kind regards TrailfindersMrs Rose Harvey
We have had the holiday of a lifetime and Trailfinders put together an itinerary that was very involved but worked perfectly at every stage. From the time we flew from Heathrow to San Diego and then a few days later from San Diego to Denver to pick up the Rocky Mountaineer train to take the two day trip to Moab. We were booked on every flight with our seats already allotted. The Crawford Hotel in Denver was excellent and we would go there again. The train ride was fantastic with first class service all the way through and impeccable service and refreshments and nothing was too much trouble for the staff and we were kept informed about everything we were seeing from the train. After a stop off in Moab, we had a hire car to Salt Lake City and the flight back to San Diego and again we had no hold-ups at the airport and they knew we were booked in. I can’t wait to use Trailfinders again for our next adventure!Show lessInky mr fluff
Developer Response
Dear Rose Thank you for your kind comments, which we'll certainly pass on. We hope you'll have a chance to use Trailfinders and the ViewTrail App again very soon. Best wishes Trailfinders