Very bad service
Response from developer
Hello Marina! Thank you for reaching out. We understand your concerns about the charges, and we're here to assist. As mentioned at the time of your trial sign-up, it automatically converts to a monthly subscription unless canceled. Please email our support team at info@bodyfast.app, and we'll review your request based on our terms and conditions. We’re committed to addressing your concerns and ensuring your satisfaction. Thanks for your patience!
Scam app, I cancelled and they still charged me in full. Overpriced app of no real value
Response from developer
Hello! Thank you for reaching out. We understand your concerns and are here to help clarify things. When you signed up for the special discount, it was noted that it would automatically convert to the normal subscription price after one period. Please email our support team at info@bodyfast.app. We’ll review your request according to our terms and conditions and get back to you promptly. Your satisfaction is important to us, and we appreciate your patience!
App watch app coming soon
Response from developer
Hello! Thank you for your feedback and ideas 😊 Our team is already working on a lot of new features to be launched in the months to come. So stay tuned!
Works if you stick to it
Response from developer
Hello! Thank you for your amazing feedback 🤩 We are happy to support you on your fasting journey and wish you all the best!
Take money out without notifying the client
Response from developer
Hello Violetta! We're truly sorry to hear about the difficulties you've experienced during our payment process. We want to assure you that your control and transparency are our top priorities. Charges are only applied after you've given your explicit confirmation for the purchase, and all costs are clearly presented to you before you finalize the transaction. If you suspect any unauthorized use of your card or if there's anything else we can help you with, don't hesitate to reach out to our support team at info@bodyfast.app. We're here to swiftly resolve any concerns you may have. Thank you for bringing this to our attention 🙏
Great app
Response from developer
Hello! Thank you for your amazing feedback 🤩 We are happy to support you on your fasting journey and wish you all the best!
Don’t sign up for a trial! avoid this App!
I emailed them immediately - their customer service is appalling, they just state that I signed up to this and it’s in their terms & conditions - absolute nonsense!
I’m going to contact my bank and raise a dispute and then contact an ombudsman, as it’s completely unreasonable to renew a subscription, without communicating this, to give a customer an opportunity to cancel first. I’m furious!!
Response from developer
Hi! Thank you so much for reaching out. We understand your concern about the auto-renewing subscription. When you sign up for premium Coaching, it is noted that subscriptions renew automatically unless canceled before the end of the term. Please email us at info@bodyfast.app. We’ll review your request according to our terms and conditions and get back to you as soon as possible. We appreciate your understanding and patience!
Excessively over-priced.
Response from developer
Hello! Thank you for reaching out. We’re sorry to hear that you’re not satisfied with the premium Coaching package. Your satisfaction is very important to us. Please email our support team at info@bodyfast.app with your order details. We’ll review your refund request according to our terms and conditions and get back to you promptly. We appreciate your patience and understanding!
Very Good for Your Health
Response from developer
Hello! Thank you for your amazing feedback 🤩 We are happy to support you on your fasting journey and wish you all the best!
Best Fasting App
Response from developer
Hello! Thank you for your amazing feedback 🤩 We are happy to support you on your fasting journey and wish you all the best!