TCP Humanity User Reviews

Reviews Summary

Top reviews

Easy to use

Where I work we use this for the majority of everything. And I absolutely love it! It’s really easy, and comes in handy for pulling up your schedule! No more writing it down before leaving, pictures, or having to call to ask when you work next!

MIA

On the desktop I can see a whole month with the date I am working and the hours, with the whole thing highlighted. In the app my only choices are a list of shifts or a calendar with a green line over the shift I am working. This is easily confused for working a different day. Because we sometimes split shifts, I cannot tell when or where I am working in the app. This program is not intuitive, printing the calendar is hard to figure out, and the mobile version is extremely limited. For those of us who live off of our mobile devices this app is a thumbs down.
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Pretty great

I’ve been using humanity for two years now and it has never let me down. It is so easy for me to see my shifts, trade requests, and others working with me. My boss doesn’t use a few of the features, but you can easily block those in the settings. It’s a great app and I highly recommend it if you have a small business with younger kids.
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Notifications stopped

I used to get an email 24 hours before my shift started, an email of when the new schedule is posted, and an email if any important changes have been made to my schedule. Because of this, I missed a shift of work. Very upsetting, didn’t know I was supposed to work because a day got added on and the app didn’t email me to say they added in a shift for me to work. Everything is on in the settings to notify me but it still doesn’t work. Hope you fix this.
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I miss Humanity

My company’s management recently switched over to paychex flex... worst decision they’ve made since I’ve been with the company. Humanity is a very straightforward and easy to use app that makes scheduling and switching shifts a breeze. It was so easy to switch shifts with Humanity, and I love how all your upcoming shifts were displayed on the home page... that would just make sense to do right? Also, there’s a feature where you can look at all the other employees contact info. which is super convenient when you’re on the job and don’t have any other way to contact fellow employees. I miss Humanity so much, 100 times better than Paychex Flex.
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Response from developer

Hi Lil_baller5! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We hope to have a chance to work with you again in the future - Mollie

Not really fond of this app

For starters it has been telling me there is an update to a newer app, I should use that one instead. There is no newer app, this isn’t even an app, it’s a wrapper to the mobile site.
I have to log in every single time. The symbols the app/mobile browser uses for the few features it does have are not clear for what they do. You basically have to touch a symbol and just see what it does, then try to remember that. We have around 100+ employees and this definitely is not very useful for that many people.
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Very User Friendly

Easy to navigate. I love having my work schedule on an app.

Suggestion: Be able to chose in app notifications and not through email. Or make it an option to do one or the other. The notification would just be from the Humanity app.

For in App notifications - Chose when to receive the notification in different time increments. THAT WOULD BE AWESOME. Set multiple alerts through the app.
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Notification settings and SMS

Great app except it would be nice to have mobile notification settings instead of being required to use a desktop to change them. Also, the SMS notifications would be better if they came from the same number. Every message creates a separate chat on my phone and it’s really annoying

Employee schedule

I don’t know if it’s the app itself, or our company personally, but sometimes, when looking on Shift planner to see who comes in next, it doesn’t show ALL. And sometimes, we need to know who’s coming if they are late, because this job is working with special needs children and adults, and we may need to call and find out what’s going on, but can’t, if shift planner is not showing who’s on ALL shifts
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Very Good and Always Improving!

I engoy humanity I do the schedule for about 30 people and it’s perfect for our store not only do they have new features it really helps with a store with so many different job titles very easy and never crashes !

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