Good, Some design flaws
Overall easy to use and interact with but some issues while typing descriptions in maintenance requests making it hard to edit and see words as typing
Apartments Maintenance and Payment App
This app works as it should.
*One thing that would be fantastic is a big visual button to tap for if you lost your key and are locked out of either your unit or the wash room. And then a human contact within 2 minutes confirming that assistance is on the way and that you are not alone.*
I feel that’s important in apps where you are a human and the app is handling very critical human experiential needs such as shelter or food and the safety of both.
So, big button to press when you’re locked out and a human to contact you with in 2 minutes with a plan to get you back in.
Thanks for the service.
*One thing that would be fantastic is a big visual button to tap for if you lost your key and are locked out of either your unit or the wash room. And then a human contact within 2 minutes confirming that assistance is on the way and that you are not alone.*
I feel that’s important in apps where you are a human and the app is handling very critical human experiential needs such as shelter or food and the safety of both.
So, big button to press when you’re locked out and a human to contact you with in 2 minutes with a plan to get you back in.
Thanks for the service.
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Why pay fee when already paying rent?
You guys already charge us for rent I don’t understand why we need to pay a service fee for you to charges our own money that’s been given to you.
Roaches black mold
They won’t disclose to you they have roach infestations through everywhere. They only come out at night you won’t see during visit in day so hopefully someone reads this before making same mistake. Also the water is always turning off for days even the hot water stops working often and they don’t treat it with importance some of us don’t have ppl to rely on and only have ourselves and no one’s gonna let me use their hot water and now who is gonna pay for all my new furniture beds everything I got that now prob is roach infested. So annoying also the black mold is like wow keep bringing it up and they don’t do anything.
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App is not very useful.
Tried many times to set up auto pay and have yet been able to find a way to check on payment status or history, through the app. Such as paid, pending, not received on scheduled date.
This country has gone mad with apps, almost every business has an app that is confusing or dis functional at best.
This is one that seems to be both because when you call in for help they direct you to their website.
This country has gone mad with apps, almost every business has an app that is confusing or dis functional at best.
This is one that seems to be both because when you call in for help they direct you to their website.
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