11Residential Resident App

11Residential Resident App

by Yardi Systems, Inc.

175 ratings
40 reviews
Free

Details

  • Released
  • Updated
  • October 24, 2022
  • May 1, 2026

Features

11Residential Resident App screenshot #1 for iPhone
11Residential Resident App screenshot #2 for iPhone
11Residential Resident App screenshot #3 for iPhone
11Residential Resident App screenshot #4 for iPhone
11Residential Resident App screenshot #5 for iPhone
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About

Manage your apartment living with ease. Pay rent, submit maintenance requests, and stay connected with your community. Access lease renewals, reserve amenities, and receive important notifications, all from your mobile device.

Pay rent with mobile options
Submit maintenance requests
Renew your lease
View community announcements
Reserve amenities
Authorize guests
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What users say

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What's New in 11Residential Resident App

26.4.0

May 1, 2026

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.

User reviews

Why pay fee when already paying rent?

You guys already charge us for rent I don’t understand why we need to pay a service fee for you to charges our own money that’s been given to you.

Roaches black mold

They won’t disclose to you they have roach infestations through everywhere. They only come out at night you won’t see during visit in day so hopefully someone reads this before making same mistake. Also the water is always turning off for days even the hot water stops working often and they don’t treat it with importance some of us don’t have ppl to rely on and only have ourselves and no one’s gonna let me use their hot water and now who is gonna pay for all my new furniture beds everything I got that now prob is roach infested. So annoying also the black mold is like wow keep bringing it up and they don’t do anything.
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App is not very useful.

Tried many times to set up auto pay and have yet been able to find a way to check on payment status or history, through the app. Such as paid, pending, not received on scheduled date.

This country has gone mad with apps, almost every business has an app that is confusing or dis functional at best.

This is one that seems to be both because when you call in for help they direct you to their website.
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Sevice fee is BS

On top of high rental payments you charge a service fee for paying rent. Lame

Convenient but those service fees man…

Yea just lower the service fees holy bejeezus

Developer apps

User experience

🐞

Reported Bugs

12 issues

Cannot find a way to check payment status or history

Bug

App is confusing or dysfunctional

Bug

Hard to delete payment cards

Bug

Payment section does not clarify billing charges

Bug

App not letting user use it due to high traffic volume

Bug

Excessive loading time to pay rent

Bug

Difficult to use bank account for payment

Bug

Doesn't show payment details

Bug

Too many bugs

Bug

Doesn't update correct information

Bug

Says rent is owed when it's not

Bug

Cannot pay rent through the app

Bug

Requested Features

6 requests

Washer/dryer option for work order

Feature

Clarify billing charges (rent, utilities, parking, insurance)

Feature

More notice on what is due with rent

Feature

Option to set up auto-pay

Feature

Ability to check payment status or history

Feature

Option to make pet deposit payments

Feature

FAQ

What can I do with the 11Residential Resident App?

The app allows you to pay rent, submit maintenance orders, and communicate with your apartment community. You can also renew your lease, reserve amenities, authorize guests, and receive package notifications.

How do I pay rent through the app?

The app offers full payment functionality similar to the online resident portal, with added mobile payment options such as Apple Pay and Masterpass for convenient rent payments.

Can I submit maintenance requests using the app?

Yes, you can submit maintenance requests directly through the app without needing to call or visit the office. You can also view your work order history and complete move-in/out forms.

Is this app available for all apartment residents?

No, this app is specifically for residents of properties that utilize Yardi's resident portal product at 11Residential locations. It is not a general-purpose apartment management app.

How do I renew my lease using the app?

You can renew your lease directly from your phone or tablet. The app will display available rates and terms, allowing you to choose your preferred option and finalize the renewal process.