Celebrating Small Steps for a Shaky Soldier
Response from developer
The team is thrilled to hear that the app has brought some joy and laughter into the user's life during such chaotic times. It's wonderful to see how small, manageable steps can lead to positive change. We're committed to supporting the journey toward well-being, and we appreciate the feedback. The Fabulous Member Care team.
I keep coming back
Response from developer
It's wonderful to hear how the app has become a supportive tool in managing routines and focus, especially with OCD and ADHD challenges. The simplicity and immersive experience seem to have made a significant difference for you. We're thrilled it's working so well in your journey. The Fabulous Member Care team.
Life changing
Response from developer
It's wonderful to hear how the app has positively impacted the user's mindset and approach to stress! The journey of building routines and embracing self-care is truly transformative, and it's great that they find value in the various options and challenges available. Thank you for sharing this inspiring experience with others! The Fabulous Member Care team.
Scam - Stay Away
Not only did the app the proceed to attempt to charge me for this waste of an app, Fabulous had also subscribed me to a membership to Clarify, an app I’ve never downloaded in my life.
The way this app operates completely counters App Store policy and it’s beyond me that Apple allows this scam to be available on the App Store. I’ve already contacted “customer support” and am yet to receive a response after several days. Everyone who works on this app should be embarrassed to have anything to do with this sham.
Response from developer
It's unfortunate to hear that the experience with the app didn't meet expectations. Each app is designed with specific content and development needs, which is why separate subscriptions are necessary. For any concerns regarding subscriptions or charges, detailed information can be found at help.thefabulous.co. The Fabulous Member Care team.
Fabulous indeed!
Response from developer
Thank you for your kind words! We are glad to hear that the App has been helping you stay on schedule. We are so happy to hear that you have been able to make positive changes in your life and that you are enjoying the App. We appreciate your feedback and we will continue to improve our App to make it even more helpful and enjoyable. The Fabulous Member Care team.
No customer support to cancel subscription
Customer service did eventually come through with the requested cancellation and refund, and pointed me towards the customer support page. Still, I feel they could have made the subscription management more prominent, and enabled users to unsubscribe in one click.
***************
I tried to follow the directions to cancel my subscription but couldn’t find out how. I contacted customer services who still haven’t gotten back to me for several days, apart from a holding email saying they have a large backlog of messages to work though. In the meantime they have taken 2 payments! For an app that is marketed to be helpful to folks with ADHD, they should make it easy to cancel the subscription in once click. They also say it’s simple to manage or cancel your subscription before you sign up, but once you sign up it’s confusing and no timely customer support. Very disappointed and stressed by this experience.
Response from developer
It's understandable to feel frustrated when facing challenges with subscription management. For detailed guidance on canceling a subscription, it's best to visit the Help Center at help.thefabulous.co, where clear instructions are provided. We appreciate the feedback and will take it into consideration as we continue to improve. The Fabulous Member Care team.
SCAM. They will subscribe you to two apps without your knowledge
Response from developer
It's understandable to feel frustrated in this situation. For any concerns regarding subscriptions or billing, detailed information is available in our Help Center at help.thefabulous.co. There, users can find guidance on managing subscriptions and submit a request for further assistance. The Fabulous Member Care team.
Great, but there’s just a couple things that I would change
One thing that maybe a concern: there’s a feature au quite like that I don’t use. It’s the Fabulous Moment, where the timer ticks down for your list while playing music. Why don’t I use it? It makes my phone really hot and drains my battery. Not a huge problem at the moment, but so don’t understand why it drains so much power or makes my phone so hot.
Also, I’d like to have a freedom about where activities from my Journey can go, which routine they go in. I do my exercise later on in the day, and I’m not going to move it to the morning, for example. Although I would really prefer not to have an afternoon routine at all, and replace it with a really long morning routine, but I can’t delete it. Is there done behavioural science in the way?
Response from developer
It's wonderful to hear that the app has positively impacted daily routines! We appreciate the feedback regarding the Fabulous Moment feature and the flexibility in organizing activities. We are continuously working on improvements and encourage exploring the Help Center for guidance on maximizing the app's potential. The Fabulous Member Care team.
Slow and steady wins the race!
Response from developer
It's wonderful to hear that the app is providing a practical approach to habit formation and helping maintain a positive mindset for sleep. Focusing on one habit at a time can indeed lead to more sustainable changes, and we're thrilled that it's making a difference for the user. The Fabulous Member Care team.
Love the research quotes
Response from developer
It's wonderful to hear that the user appreciates the research quotes and the app's concept! However, it's understandable to feel frustrated with certain aspects, such as login issues and device integration. We continuously strive to enhance user experience and appreciate the feedback. We hope future updates will align more closely with expectations. The Fabulous Member Care team.