Leave a Review BritBox
Absolutely Appalling
Signed up for the free trial as I have been desperate to watch the new season of Line of Duty. App won’t stay open for five seconds before crashing. It’s managed to connect via Chromecast twice out of a dozen tries, and then when I hit play on the episode I want to watch, the app immediately crashes again. Other times, it crashes a few seconds after I open it. Complete waste of time and total rubbish - as others have said, it’s appalling that an app should have this many issues and still have the audacity to expect payment for the privilege of not being able to use the thing. I have every other streaming service known to man and have never used an app with this many issues right off the bat. How they got the rights to so many great programs when their tech is this bad is beyond me. Save your time and money and just torrent the stuff you really want to watch!Show lessmcflannel
Terribly flawed app
UPDATE: they finally gave us landscape mode on the iPad so I’m adding two more stars. Now if they would just give us a way to delete shows from the “continue watching” list other than to watch the entire thing. And if it’s a multiple series show, you have to go to the last episode of the last series and fast forward to near the end, and let it play all the way out to the end to remove it from continue watching. And even that doesn’t always work. This is a big deal because there are loads of things I preview and decide are not for me. The continue watching list becomes littered with don’t wants making it tedious to find those I do want to continue.Show lessLCR1306
Good
Liking the app and the shows offered. A few problems with the app being slow to load initially. Also, once casting from a device to a tv has been enabled the app tries to automatically cast all the time even if the tv is off. It is then difficult to redirect back to the device. Once these issues have been overcome, however, the app is great and works as expected. I am enjoying the shows.Show lessDangerflower
Love it
Didn’t expect much when I downloaded this because of all the negative reviews but with free trial nothing to loose. I love it works fine for me with Chromecast. Content is great and has played everything I have wanted to watch. I have found if you press Chromecast then press the program you want works fine. It actually works and streems better than some of the commercial stations.Show lessAriel Abby
Could be better
Good content, but this app could use some work. Would be great with a few tweaks. It only makes sense to give the browsing mode the ability to rotate to landscape, since when you are watching you’re most likely going to have your phone in landscape. Makes it very annoying for navigation. Would be really nice if it supported Picture in Picture mode, like Netflix does on the new iOS. That would make it much more seamless when you have to do something else on your phone or iPad while you are watching. Would also LOVE to have the option for 2 saved lists: the watchlist (which BritBox already has) and a favorites list. That way you can differentiate between shows you’ve already seen and will return to again and again, and shows that you want to watch for the first time.Show lessartlitlove
POOR QUALITY
This app has good programming content but delivery is poor. The images aren’t full screen on my Samsung TV, the bar at the bottom of my iPhone screen that you push up to close the app displays constantly on my TV while the program is playing.
But what is REALLY annoying is that the program frequently freezes or the audio is momentarily interrupted during streaming via screen mirroring via my Apple TV. ARRRGH!! This is extremely unpleasant.
At first I thought it might be my iPhone or Apple TV but I shut them down and restarted, checked for software updates, etc., and it didn’t resolve the problem. I reset my internet modem and wireless router, then checked my Wi-Fi streaming speed and it reads 60+Mb down and about 12Mb up. This is way beyond adequate and none of my other apps have this problem. The problem is in the BritBox app.
So, if you don’t mind this frequent momentary, jerky loss of audio and video freezing, the programming content is good for us Anglophiles. Just exercise patience and don’t expect good playback quality. Or alternatively, you might treat yourself to three fingers of good whiskey before you start watching BritBox.Show lessLeJazz
Still No Landscape!
I really don’t understand what happened to this app. It was a perfectly serviceable app up until a few months ago. That update broke it. There has been no landscape mode navigation since. Also the first video I chose rarely loads. I often have to chose a second show I don’t care about to prime the pump. Only then will the app load the first show.
I was really excited to see the app was updated again in the last week, but it’s still trash. I haven’t noticed any fixes. I don’t understand why we can’t have landscape mode anymore - a feature the app had for years! I’ve been a BritBox subscriber since day 1 before there was even an app and I am seriously considering canceling because of how terrible the app has become.Show lessSJD34567
Great starter build!
This build is a really great start so please keep working on it. Just doesn’t seem like it was ready to be released just yet.
-Buttons are not responsive immediately. There is a very big delay. This is probably the most important quality of life update needed.
-Chromecast doesn’t show up for me at all even though I can use it as it shows up in other streaming apps. (Didn’t even show up on the tutorial page, just a circle - for those that don’t know what CC is, the icon should be there for the tutorial.)
-When Airplay is activated and I turn on subtitles, it doesn’t cast on the screen, they turn on for 3 seconds on my phone screen and then completely disappear.
-If the app isn’t open while Airplay is on, it doesn’t start the next episode automatically.
-While in Airplay mode, I can’t touch my phone screen anywhere without the app thinking I am “pausing” the show. The pause area needs to be built around the pause button. The show annoyingly pauses when I tap on the screen near the bottom as I want to fiddle with the volume or the subtitles or even if I want to see the episode name.
-While it’s casting with Airplay I can’t keep browsing through the app.Show lessdeequu
App could work better! Please Improve functionality
BritBox has great content but the app functionality leaves a lot to be desired. Developers could learn a lot from Netflix!
App doesn’t show current or most recent watched episode correctly. Every time I go back into the app it starts the wrong episode from the beginning (the last one I watched) and when I go back to look at the history the app tells me that or more past episodes - I can “continue watching” when in fact they were all watched in full beginning to end so I have to fumble around to try to figure out where I actually left off! For As Time Goes By you have to watch the intro and ending credits every single time, trying to use the 10 seconds skip ahead works a bit but, clearly a skip credits button would be much helpful!
For $6.99/ month, especially compared to similarly priced streaming services, I expect more.Show lessTport83
Useless on AppleTV
January 2021. If you’re going to use this app on a TV it’s now somewhat stable. On an iPad, forget it. What a piece of junk. It forces the Home Screen into portrait mode and then when you select a program it will finally switch to landscape mode. No thought to look and feel? Next it will sit their with a spinning arrow for an inordinate amount of time. It appears to be downloading or caching the entire show before starting.
February 2020 update: works fairly consistently on iPad. On AppleTV4 (latest) it frequently crashes. “Could not load BritBox, network error - Retry” gets stuck on the screen and the only solution is to delete the app and reinstall.
May 2020 update. Crashing on AppleTV4 has gotten to the point the app is unusable. Almost a daily occurrence now that on loading the app, the usual BritBox could not load - retry error comes up, but now it does that with the previous viewed content blurred out but still running in the background. When is this going to get fixed!!??Show lessSiddney01
Developer Response
Hello, we are so sorry to hear that. Can you please reach out to us on support@britbox.com and mention this review? We will look into this right away and help you resolve this issue asap. Thanks for being a subscriber and we appreciate your patience!
