The IdentityForce Mobile App, brought to you by IdentityForce, Inc., enables active Members to take their Identity Theft Protection anywhere – world-class capabilities empowering you to spot fraud quickly with a snapshot view of all critical alert notifications. Depending on the IdentityForce Plan selected, Members get access to Advanced Fraud Monitoring, 3-Bureau Credit Report Monitoring, and identity restoration experts. Designed and influenced by our Members through surveys and a preview community, IdentityForce has built and released a mobile app that features intuitive navigation with a zero-tolerance policy for advertising or promotional materials. IdentityForce’s top priority is security, and the mobile app features both Two Factor Authentication (2FA) and Touch ID or Face ID. So no matter whether you are traveling overseas, away on vacation, or you just don’t want to be tethered to your desktop computer, IdentityForce Mobile makes sure you are protected anywhere, anytime.
For nearly 40 years, IdentityForce, Inc. has provided best-in-class, highly scalable, award-winning identity theft, privacy, and credit protection solutions to consumers, businesses, and government agencies. A pioneer of identity protection, IdentityForce’s innovation and customer-centric approach has made the company a trusted partner for both organizations and individuals. In 2015, the U.S. government awarded IdentityForce elite Tier-One status as an approved provider of identity protection services for data breaches affecting over 21.5 million people. IdentityForce is the only identity protection provider awarded the Parent Tested Parent Approved Seal.
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I signed up for the free trial for a background check for an apartment and when I went to cancel a day after, their website kept giving me an error message. I tried a couple days later, still not working. I called over the weekend and was told that department was unavailable on weekends and someone would get back to me, I never got that call. sent an email via their message form and I got a reply and was told I needed to call their customer service line again. I called today and spent 15 minutes on hold, being bounced from line to line as the hold music kept changing and the automated “someone will be with you shortly” message came on. I’m not sure why it took so long as, with only 450 reviews, there cannot be that many people calling all at once. Once I got to speak to a person, she somehow got my information from just my first and last name then asked for an email to send the cancellation confirmation. I asked to her to stay on the line until I received the confirmation email and she hung up, and what a surprise, I have not received the email confirmation.