MySmartfren User Reviews

MySmartfren
MySmartfren
SMARTFREN TELECOM, PT TBK

Top reviews

Crash crash crash

Keep crashing every time you open the app, can’t even see the home menu.

Response from developer

Dear customer, due to limitations in the App Store system at the moment, our new response will be seen within 1 x 24 hours. Thank you for your loyalty and understanding. Apologies if not as expected :( For further inspection and a faster response please contact our live chat service by clicking the following link: http://bit.ly/LiveChatSF. Thank you - Doni

No english

No english in app. Not workings without kk ktp numbers

Response from developer

Dear customer, due to limitations in the App Store system at the moment, our new response will be seen within 1 x 24 hours. Thank you for your loyalty and understanding. Apologies if not as expected :( For further inspection and a faster response please contact our live chat service by clicking the following link: http://bit.ly/LiveChatSF. Thank you - Doni

Cannot top up using credit card

Every time I try to pay using credit card it opens a blank page and nothing else happens. App has potential, but please fix the bugs.

Response from developer

Dear customer, due to limitations in the App Store system at the moment, our new response will be seen within 1 x 24 hours. Thank you for your loyalty and understanding. Apologies if not as expected :( For further inspection and a faster response please contact our live chat service by clicking the following link: http://bit.ly/LiveChatSF. Thank you - Alexa

Aplikasi sampah

Login pake nomer sendiri aja susah 😡🤬

Response from developer

Pelanggan yang terhormat, dikarenakan adanya keterbatasan dalam sistem App Store saat ini, maka respond dari kami baru akan terlihat dalam waktu 1 x 24 jam. Terima kasih atas kesetiaan dan pengertiannya. Mohon maaf jika belum sesuai harapan :( Untuk pemeriksaan lebih lanjut dan respon yang lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut : http://bit.ly/LiveChatSF . Terima kasih - aul

App didn’t recognize my smartfren number

Couldn’t create an account...

Bug

Setelah update versi terbaru akun saya tidak bisa login dan selalu dengan jawaban nomor tidak terdaftar

Response from developer

Hai kak Agung Prazz, mohon maaf ya jika mengalami kendala pada saat akses aplikasinya :( Untuk pemeriksaan lebih lanjut dan respon yg lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut: http://bit.ly/LiveChatSF . Tks Isma

Tidak bisa verifikasi

Saya sudah memasukan kode verifikasi sesuai yang di sms tetapi gagal terverifikasi

Very bad !!

Unstable app, lots of bugs. Much better the older version.
Please fix it !

Not working

Not working when asking for Smartfren number, and when it updated, lost all of my information and saved number.

Junk Application

Junk application. Full of bugs. I’m getting parse error when I want to deactivate a data plan. Now I’m stuck with this garbage and slow data plan. Get higher quality iOS Developers!

Alternatives to MySmartfren