Can’t log in
I’ve had this app on my phone for years now, and have NEVER been able to log in. I keep getting update notifications, but after update it still never works! What are you fixing??
Can’t use anything
I just received my card and went to login to the app for the first time and after successfully logging in, it asks for DOB, Family ID, etc. it will not let me type anything into the columns. So I can’t go anywhere from here even though I have all the appropriate information. The app won’t let me type anything.
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Worst app I’ve used
aside from all the WIC benefits, the app itself is TERRIBLE. It’s very outdated, seems like it was made pre-2000s (aka very bad design). Very glitchy and hard to login. For something that’s important to low income people and families, I would at least expect for the app to be decent and easy navigatable.
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Horrible app
I used to use this app all the time, it was great! However, there was an update and now when I try to sign in it just sits on the sign in page and never really signs in. App is completely useless.
Doesn’t work
I’ve tried logging in to this app multiple times over the past year and it doesn’t work. I gave up in using and started using my browser to check my balance instead.
It gets stuck on the authenticate page and won’t go any further.
It gets stuck on the authenticate page and won’t go any further.
DOESNT WORK
No one can log in. It’s been requested. Whoever created this app doesn’t manage it or fix it. You can’t get past the authentication page and this helped lots of women with appointments, knowing their benefits and it helped us shop. Super frustrating that it’s been a couple years and still doesn’t work.
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Terrible
How do you expect anybody to use the app if it won’t even log you in fully to see your benefits, I’ve deleted and re downloaded the app and still nothing. I login and it goes to a white screen and stays there. I have twins and need to be able to see my benefits and as of now I can not.
Not working
I’ve never written a review about anything..I like this app, it’s very convenient but I haven’t been able to view my benefits for about 2 months now and it’s frustrating..I’ve even called my WIC office and they don’t even know what’s going on. One lady told me that’s she was having the same issue. I have no other way to view my benefits so when is this going to be fixed. Like I said it’s been 2 months since I was last able to view my benefits..
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Please please fix the app
I’ve never been more frustrated at an app than I have the WIC app. It’s simply will not load. It’s constantly stuck on the “authenticate” blank page. I try to login to my account via the WIC portal website and it comes up as an error. Why is this not a priority? Does no one care that hundreds of women in the state can’t access their WIC balance, check for appointments, and use the app at all? Does anyone even read these app reviews? This is a desperate cry for help to fix something that so many people rely on. We are important and this issue needs to be fixed.
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Can’t sign in
It’s stuck on the Authenticate screen forever, and won’t let me sign in to check anything. I’ve tried deleting and reinstalling the app twice. It’s just not working. 🤷🏽♀️
