Doesn’t really make anything easier which I thought was the point
So, my care provider is a hostage care provider who refused to refill my bc prescription unless I paid for a bunch of unnecessary services. I had to cancel the appointment to start with because I couldn’t afford to go. I have an ovarian cyst and pmdd so I really need my birth control. It keeps me from bleeding constantly(I bled for a solid 2 months prior to being put on birth control because of the cyst) and it helps my emotions be manageable. Well, after she refused to refill my prescription, I tried this hoping it would help. It took them a week to even have customer service review it and now they’re telling me it’s going to take another 2-3 weeks to even receive my bc and that’s if they approve it. I feel so stressed and honestly abandoned by the healthcare system. This app is not helping me. It’s not timely or efficient. It’s great that they want to provide a service for women but honestly they have a long long way to go. It feels like I’m dealing with a trial version on an app instead of a fully developed service. At this point I don’t know what I’m supposed to do. So I guess thanks for being just as difficult as the hostage care providers you claim you’re better than.
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Response from developer
Sorry to hear that you’ve had a bad experience with our customer service. We’ll be sure to pass this feedback along to our team. We are working toward expanding our services and hope you will give Nurx another try. Please feel free to call us at 1- 800-321-6879 with any other concerns you may have.
Horrible
I was skeptical in trying this app because I didn't know if it would be convenient or beneficial for me but boy was I right to feel as such. I did the whole thing where I placed my order and pick the birth control I wanted. One thing I should mention is that I did want a specific brand that my doctor had originally prescribed me before and I really didn't feel like changing BC because of how I may or may not react to it. Anyways I placed my order in advanced and was processed within 2 days but now I was awaiting for delivery. Well I waited and waited, and it had been over a week before I finally messaged them asking what was taking so long. Apparently, the pharmacy has been out of stock with the specific brand I requested and they failed to inform me that they wouldn't have it in stock for another 2 MONTHS...so then they suggest that they could have my prescription sent to my local pharmacy... Are you kidding me?! If I had wanted that, I would've never bothered with trying to get it delivered from you guys ?! Ugh what got me was the lack of communication from them about not letting me know that my B.C. Is out of stock and o wouldn't be receiving it anytime soon. That is something I would have liked to know ASAP so I can anticipate not taking my B.C. You guys are screwing people over by not communicating and your inability to actually deliver BC like your whole app is meant to do is such a failure. I would not recommend to anyone.
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Response from developer
Thank you for your feedback. We are continuously working on improving our customers experience and we will forward your concerns to our team.
I never write reviews but..
Ok I don’t think I’ve ever written an actual review for an app but I HAD TOOOOO!! This app is a GAME CHANGER! I’ve always been meaning to get birth control but having to make the doctors appointment and all of it was just not scooting itself in my school and work schedule sadly.. I found about this app I won’t even lie about a year ago? And I thought to myself wow.. what a great scam these people are hosting over here, then later now a year later I stumbled upon it again and I saw all these reviews and finally said you know what? What the heck let’s do this. First this app is EXTREMELY easy to use! Second they respond in less than 3 days to you and the whole process was actually very easy and stress free. And best part it WAS FREEEEE?!?!? I know it’s a steal. I totally recommend this for everyone who knows their daily lives are a bit hectic, this is a trip to the doctors and phracmacy you’re saving yourself a month! Don’t knock it till you try it :)
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A life saver!
Can't give enough stars. I few weeks ago I attempted to get emergency birth control. I have both health insurance and a flex spending account through my job. But because emergency bc is over the counter my insurance/FSA wouldn't cover it and NO where in my town would let me see a physician to get a prescription so that I could be reimbursed. I even went to Planned Parenthood and was told I couldn't get a prescription. I was in tears that both my insurance and FSA would rather pay for me to have a baby than pay $40 for birth control. Which to many struggling people like me is a lot of money.
Then I heard about Nurx on NPR as I was driving home. I signed on and got emergency bc asap 100% covered through my insurance and they delivered 3 months of bc pills (also 100% covered) to my house! They took care of everything! The nurses and doctors of Nurx kept me in the loop and were sensitive, kind, and quick to respond to questions. This app is revolutionary and I am so impressed and thankful.
Then I heard about Nurx on NPR as I was driving home. I signed on and got emergency bc asap 100% covered through my insurance and they delivered 3 months of bc pills (also 100% covered) to my house! They took care of everything! The nurses and doctors of Nurx kept me in the loop and were sensitive, kind, and quick to respond to questions. This app is revolutionary and I am so impressed and thankful.
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