Travelio User Reviews

Travelio: Apartment & House
Travelio: Apartment & House
Horizon Internusa Persada, PT

Top reviews

Leave a Review Travelio
  • review

    Ruangannya bagus,pelayanannya baik

    Developer Response

    Terima kasih atas ulasan baik yang telah anda berikan! Kami berharap dapat menjamu anda kembali di kemudian hari. -as
  • Great place to stay!

    Dhemas is very kind, friendly and welcoming. He will take very good care of you at Way Seputih Residence.

    Developer Response

    Terima kasih atas ulasan baik yang telah anda berikan! Kami berharap dapat menjamu anda kembali di kemudian hari. -es
  • JANGAN PERNAH SEWA DISINI

    JANGAN PERNAH MENYEWA APARTMENT MELALUI TRAVELIO. saya menulis ini karena tidak mau kalian rugi menyewa apartment melalui perusahaan ini. saya tinggal selama 1 bulan, dah tiba” saat masih masa penyewaan, tiba” kode untuk buka pintu tiba” diganti. Coba kalau customer servicenya sudah tidur, maka saya gak bisa masuk kamar pada saat malam itu. Terus, setelah checkout, saya kena charge untuk rice cooker yang HANYA kabelnya saja, tetapi diganti full rice cookernya. Terus, electric kettle yang SAYA GA PERNAH LIHAT SAMA SEKALI, dicharge dan ditulis ada. KALIAN KALO GAMAU RUGI, JANGAN SEWA DARI PERUSAHAAN INI!!
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    Developer Response

    Salam hangat dari Travelio, kami mohon maaf atas ketidaknyamanan yang dialami. Untuk kendalanya bisa langsung dilaporkan ke Customer Service kami di 021-80600904 atau melalui fitur Talk To Us di aplikasi kami. Terimakasih -ns
  • nice app

    App is so user friendly! Booking the apartment was made easy and everything went smoothly :)

    Developer Response

    Thank you so much for your amazing review! We excited to have you come back very soon. -es
  • Not impressed

    The app needs some serious work! Whenever you open another window (say google) and then try to go back to the app it has closed down forcing you to start all over in your search. The filtering is broken because when you select a feature you get many listings that do not include the feature you are searching for. Finally, many listings are shown that are already rented out causing untold frustration when you finally find one you like only to find out that it is unavailable.
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    Developer Response

    Salam hangat dari Travelio, kami mohon maaf atas ketidaknyamanan yang dialami. Untuk kendalanya bisa langsung dilaporkan ke Customer Service kami di 021-80600904 atau melalui fitur Talk To Us di aplikasi kami. Terimakasih. -es
  • Disappointed

    They should clean the apartment right before we check in. No drinking water provided. Also the app is very much computer operating... reply Our question with totally different topic. Slow response. Try to call but hardly anyone pick up the phone. Send the ulity bill, and expect us to pay at the same day. No matter you in the middle of something. Send Us many reminder email and wa to pay Utility before even sending us the bill. Not professional. The apartment is big though. That’s why I am staying here.
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    Developer Response

    Salam hangat dari Travelio, kami mohon maaf atas ketidaknyamanan yang dialami. Untuk kendalanya bisa langsung dilaporkan ke Customer Service kami di 021-80600904 atau melalui fitur Talk To Us di aplikasi kami. Terimakasih. -es
  • Critics

    The worst apps that i ever use

    Developer Response

    We value your feedback, for any other concerns, you can reach us via email at hello@travelio.com Thank You -es
  • Friendly user app

    What a very friendly application for new users

    Developer Response

    We look forward to hosting you again soon for another fantastic experience! Have a great day! -es
  • Best app

    Easy to use and user friendly

    Developer Response

    We look forward to hosting you again soon for another fantastic experience! Have a great day! -es
  • User friendly

    Easy to use

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