Garbage
Not good as any other bank It keep on giving trouble I have to pay my help hand and the system seems like screwed up again. Get it fix or get over it!!
App icon badge
Kuzu Zangpo la, its been so long that I couldn’t get rid of the app icon badge number.. it keeps on getting add on and I tried every possible ways to check the notifications, reinstalling the app, but it stays the same. Is this only happening to me or the app needs to fix the bug.
Thank you
Thank you
Poor customer service
I’m residing abroad and have contacted with bob in multiple ways however they say they are busy and leave between conversation. Their WhatsApp number is of no use, it’s been a week and no response at all
Suggestion
The customers will happy if there is options for user profile with all our details there. In developed countries, everything is set from profile in the app. Whereas, in this app we have a such a lengthy procedure to to get our forgotten TPin
Mitigation
It would be great if you could migrate sending OTP in the app rather than sending it to the phone or email address. Instances on loss of money through mobile numbers could be reduced that way.
Getting OTP in the app could enhance security.
Getting OTP in the app could enhance security.
Worse app
I found this app is very worsen. Previous was very convenient one. This one is so long steps. I recommend not to update the apps.
BOBit
BOBit service is completely horrible.
Changing personal details
Would really appreciate if could change our own personal detail in the app itself.
Poor service delivery
I don’t understand when the world is moving upward , why BOB choose to go backward . BoB is one of finest and established financial institution in Bhutan and yet accessibility of services are still in 1980’s. Example MBOB should have now feature which allows account holders to access Bank statement as desired . Not only restricted to 3 months . Time to provide online services like any other financial institution in the world .
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Bhutanese citizen
It's embarrassing to have a banking app that glitches and malfunctions as much as this one
