Leave a Review RYSE
Home Kit works better
[v2.0.19 status: Practically none of the below, written a year ago, have been addressed - incredible.]
The automation only allows for time-based programming – Apple’s Home Kit at least offers the – in the context of sun shades obviously needed – sunrise/sunset-based options. One could even try to be really smart and open/close the shades based on reported local weather. The automatic shade status refresh upon opening the app was finally working in a previous update, but the problem crept back in - I just had to manually refresh the shade status after opening the app.Show lessApfelmaennchen
Latest Update Doesn’t Work
App updated 5 days ago. Now I can’t pair my Axis gear. The app freezes on “pair” screen. It’s bad enough that the Axis gears constantly drop their connection to ALL apps and have to be reconnected, but now they are unusable!gref720
Solid app and product
Super easy to install. Simple app works like a dimable light app.molly1985to
FIX THE GLITCH!
so I basically accepted to live with the chainsaw sound every time this thing comes on however after the iphone Update it’s constantly asking me to “ALLOW PASTE” …. Fix this it’s annoyingTen8notebook
Ruined my blinds
Ruined my blinds. Instruction were unclearCryptoEnzo
Home Kit works better
[v2.0.12 status: Practically none of the below, written a year ago, has been addressed - incredible.]
The automation only allows for time-based programming – Apple’s Home Kit at least offers the – in the context of sun shades obviously needed – sunrise/sunset-based options. One could even try to be really smart and open/close the shades based on reported local weather. The automatic shade status refresh upon opening the app was finally working in a previous update, but the problem crept back in - I just had to manually refresh the shade status after opening the app.Show lessThe worst app ever
Literally cannot even use the app. It causes my iPhone to crash and I have to restart the phone to use this junkHey8643
Great support and equipment
I’m surprised to see ratings so low for Axis. I’ve had 2 gears for over a year now and they’ve been great. Yes once or twice the cord has popped off the cog wheel but it’s not because of the Gear itself. When I first received my Gears they wouldn’t power up. I emailed them and help desk Pranav responded within 1 hour. He told me what I needed to do and it worked. Fast forward a year and one of the beads on my chain snapped. I repaired the chain and the Gear wouldn’t power up after I put everything back together so I emailed them. Once again help desk Sappho responded within 30 min and she informed me what I had to do. It worked and now I’m back online again. In conclusion I’ve had very pleasant interactions with support and the Gear works great. The routines I scheduled work perfectly.
Perhaps Axis worked out some growing pains they had at the beginning but I feel confident that is all in the past.
Give them a try. I think you’ll be pleasantly surprised as I have been.Show lessnotbz4uqt
Amazing service
Great app great product. Installed it in my kitchen and bedroom. Took 20 min total.Tiffh123
Axis
Axis was working under original app. New app does not recognize my original Id requiring a complete new set up. Still does not work with Axis equipment after serious amount of wasted time … mine and support. This could be the worst app for clarity of use and functionality. Why would any company delete original app, delete original account information, rename the app and cause unnecessary confusion? This should be a MBA case study on how not to rebrand you product.Show lessn6060p
