Fan is great
Had a few hiccups since purchasing a few years ago, but, support from Cocoon is awesome, also upgraded to fibre optic so no loss of signal anymore. Now Google Nest is linked, so, finding the new setup really works well. These guys keep,improving their product, worth the money for a comfortable home!
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OK when it works, which is rarely.
When actually connected and following program the fan works. But I’ve been plagued by disconnects. Even sent in my fan unit back for a check by the suppot team and they returned it with problems still present. Fan loses programming regularly, and loses app connection regularly. I wanted to like this product but am so disappointed.
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Yikes
The smart features just don’t work. I have to manually activate the fans every time I want them on. No set and forget. Ecobee auto mode makes it useless and it’s not pulling room sensor data from ecobee’s api, instead it tries to estimate room temp a different way which is off by 5 degrees. The AI learning is just non-existent. I even question how much the fans really increase airflow. I wanted to love this product so bad, but yikes it was a major waste of $.
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