Linear Smart Garage Door User Reviews

Linear Smart Garage Door
Linear Smart Garage Door
GTO Access Systems, LLC

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Leave a Review Linear Smart Garage Door
  • App notifications have been down for 4-5 months now

    Please fix asap. It should not take 6 months to fix such a critical bug. Support is extremely slow.
  • Piece of Crap

    I have been trying to pair the device for almost a day now. The most painful buttons on the wall unit, does not pair ever.

    Why does it even ask for the installer details.
  • Notifications Still Don’t Work after several years

    When is the Notification feature going to work again? It worked when first downloaded a couple of years ago then with all the upgrades it stopped working. All phone notifications are ON. When will there be an upgrade when it actually works?
  • App is crap

    This app is garbage. It doesn’t stay logged in and will often say that my password is wrong but it’s the same one that is saved and worked the time before. It also will say that the garage opener is offline but it isn’t, it is an app issue. We have had the garage door opener and app for a few years now and I keep waiting for an update to the app that will correct these issues but the company seemingly isn’t concerned once they get your money for the opener. It’s a shame and I wish I had done my research before and chosen an opener that has a better app available.
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    Developer Response

    Hello Kris, We're sorry to hear about your experience with our product. Our engineering team has taken the necessary steps to address your queries specifically. Please ensure that you check the "keep me logged in" option during sign-in. To receive these latest fixes, please go ahead and reinstall the latest version of Linear Garage from the App Store. Thank you.
  • Used to be good.

    This app used to be good. I was able to get notifications when door was opened/closed. Now there are no notifications and it’s super glitchy. It would work sometimes and sometimes it won’t. The worse thing is if it doesn’t work then it will randomly open my garage at some point later in the day. It’s ridiculous to the point I just had to uninstall the app.
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  • Has potential

    My only issue with this app is around the Geotrigger settings - every time I walk away from my home (and I don’t even use the garage door) the app alerts me that I’ve left the garage door open
  • Unbelievably horrible

    Worst app ever. The doors would not respond to the app, whether closing or opening. It would go offline randomly. The most common problem, if it wouldn’t respond when you needed it to, there was no telling when or if the command would go through. This resulted in me receiving notifications, when I’m far from home that my garage door was opened by the app. Or worse in the middle of the night when I’m asleep. My door would be open for hours!!! Never again.
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  • Why bother

    This app doesn’t work with IFTTT or google or Alexa like advertised. I spent multiple hours talking to all of them while they each blamed each other. Fact is I’m certain it’s on them, and the app sometimes gives notifications and sometimes doesn’t, and this morning it kept opening my door from the app, and I sent a password reset and now it won’t open at all. I’m selling all of my openers and switching to lift master- this is the worst garage door / app I could have imagined. Is it really that hard?
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  • Useless

    Set up was a pain. Can’t log into the app when we’re out. Barely even works when we’re inside the house, next to the garage.
  • Still disappointed

    While notifications are back it is still disappointing. My place does does not show updated activity day/time for the garage door or light. Additionally, the device details for recent activity does not show the updated activity either. Contraindicates notifications. Wouldn’t know which was correct if not home. Still very disappointed. I should have went with another garage door opener. Do not get a product which requires the use of this app.
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