Leave a Review HealAdvisor Analyse
Unable to connect a lot of time, master key doesn’t work
This app is very poorly constructed. It degrades the health science behind Healy, which is a big shame. For a pricy product that lists about $2500, it’s really no excuse not to fix the low-quality app and database problems. Lacking phone support for this pricy product with so many technical issues is also unacceptable.
Healy needs better app engineering to fix connection issue, database error and broke. master key issues.
The blue Healy Advisor Analyse app fails to connect a lot. It forces users to sign in and import the saved master key that doesn’t work (ie users would lose all clients profiles and have to key in again).
When your phone rings, the whole app gets disconnected and lose the whole progress, which needs immediate improvement. Otherwises, users need to buy an additional mobile phone just to run this app (that’ll cost another usd $500 - $1k or more, that adds to the cost of using Healy).Show less老實嘴
Works beautifully
Thank you for creating Healy and for making this technology easy and accessible! It has changed my life and the life of many friends, family and clients.
The app works very well. Occasional glitches but keeps being improved. Haven’t had any issues in awhile. Thank you ✨HarnettHealing
Chronic problems
May 2021: For the last 3 months, the advisor app is intermittently functioning. When it works, it’s awesome! But when it isn’t working (which is way more often than when it works), I’m really unable to run any programs because I don’t know what my body needs. Please, PLEASE fix this problem. Otherwise I wasted my money.
July 2021: the app is still not working…Show lessPrincessL8
Absolutely won’t work
App will not open, connect or work although I’ve jumped through all the hoops Healy has suggested and wasted hours. Clearly it’s an internal issue. Sending my device back because can not get app to work at all.bexbbc
App is not working
Database went from 20+ programs to 0 on one of my phones and 3 on the other. Has been like this for months. I keep uninstalling and downloading again hoping for improvement.Jaxxxx1333
Heal nothing
One things a constant with this app poor results over 15 months most of the time no functional updates and sync with data forget about it.aka plutp
Frustrating
The blue dot Analyse glitches ALL the time! I am constantly restarting it. Then the pink dot just drops the program in the middle of it or loses the labels and other things.
The clip is also so fragile that it breaks easily. And Customer Service is not very responsive.
For something that cost so much money they need to get their act together and fix things.Show lessmommers47
No customer service
Even though I am looking forward to use my Healy customer service is INEXISTANE zero would even be an overstatement. So here I am unable to use a device that I paid 1$1500 forknminthgf
50/50
When the app is working it’s great, but half the time I can’t even load the Healy Analyze. Currently I can’t get into the database selection. Please fix these issues!Anne.Hex
Amazing - when it works
The Healy is incredible but the frustration with the app continues. Feels like half the time it doesn’t work properly so I can’t use the device as intended.M10HULZ
