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can't log in
The second new healy can't log in again, the first one $2357, the second cost $1413, both can't down load from clould. The service is big headache.nightmare change
Love my Healy but the app needs fixing ASAP
My Healy device is great! The only problem is that for it to work, the apps need to function. Without them you can't use Healy at all. If you have a cutting edge medical device, you need to have an app that supports that.
This app, when it works is just ok on a good day. About 80% of the time it glitches.
It appears to have problems finding the Healy with Bluetooth. Also frequently disconnects during a session. I will tho k a program is running when it stops for no reason. There are days the app just freezes.
When it does work there are a few frustrating things about it. The phone has to be super close to the device so it doesn't disconnect. It also has to stay open to run the vibration sessions. So if I want to use it I basically have to have my phone open & connected to a charger. This is not at all practical!! Sometimes it just changes to German for no reason and won't work. When I go to use the resonance app to find a program that resonates for me, about 60% of the time it won't let me switch between apps. It's so so frustrating to finally get one glitchy app kind of working & then not be able to run the program! Healy please address these problems!!Show lesspinkelliebelle
App does not work on iPad
The Healy itself is fabulous and works great on iPhones, but I can’t get the app to work on an iPad. I’m getting an error message that I have to change the iPad’s permissions to save the Master Key but there are no permissions to change. An Apple advisor thinks there’s a hardware issue related to iPhones having the Apple Health App and iPads do not. Good luck getting a response from Healy - there is no apparent IT support :(Show lesskea41
Very disappointing
For me works sometimes for maybe a session then it lucks me and it gets very difficult to start again, very disappointing with customer service, wrote several tickets all I get is that they receive information and that they are working on it but til when a day a week? I have waited for a week with no respond.Show less650mt
Love what it does horrific customer service
I love what it can do I hate that I buy a subscription it doesn’t activate or download. I buy the upgrade to Healy Plus from Gold. Nothing no upgrades it’s been weeks now. Then I figure because there is no customer service. Maybe I should buy the upgrade from Gold to Healy Holistic Health. Maybe doing this it will resolve the issue of the Healy Holistic Plus not downloading. Again no customer service available to speak to a real human being. The back end of this product is a living nightmare.
The only person helping me is the person who sold it to me and even she is having trouble getting answers.
I have spent real money on this app and I don’t have my product available immediately!!!! That’s insane!!!! Under downloads it shows nothing. Under orders it shows processing.
How many weeks am I supposed to wait for a response. I even tried email and got a generic email that you can’t reply too. This is not ok!!!!
Until things are corrected I won’t make a positive review.Show lesskarinFC
I love my Healy
I use my Healy daily and have seen a huge difference in my health and emotions. My clients love it too! Huge game changer!Allison Boss Babe
Does not work!
This app does not work. I turn it on and it immediately shuts itself off. I have deleted it and reinstalled it twice. Now I can’t even get it to connect with Healy. I’m very disappointed. I have asked for help and no response.NOONOOSW
Amazing Product
Healy is solving problems in my life each and every day; physical, mental, emotional, spirit. I am amazed by the accuracy of the Aura and Resonance scans.. the results always align and often bring awareness to underlying issues I must address. I am beyond grateful for what Healy has already done for me and excited to see how close to optimal health I get using frequencies to support me.Show lessHealthyHev
New update needs work
Your new update has screwed up staying connected and logged in. Please fix ASAPtopfly01
New to the US, wonderful device and system!
I’m guessing that some of the previous reviewers aren’t used to working with new companies. I know they had some problems, and I’m pretty sure they have them mostly figured out. I got my device within a week, had a small problem getting connected and that was solved within a week too. I love how the device has helped with my pain!Show lessAnnaRiegel
