Leave a Review Momentum Smart Home
Recommendable Product Love Note
The name of the company makes perfect sense to me, its (Momentum), because sometimes things happen in our daily lives that cause us as humans to lose our very own Momentum trying to recover! With these cameras working hand and hand with the simple app on my smartphone, (pictures quality is A#1) If any of these life altering things happen around the exterior of my home I have the advantage of 2 new family members that keep there eyes peeled 24/7 with the tv show always playing on my phone 😎
I am not currently a paid spokesperson for the above Momentum Security Camera Co. but probably should be! 🙃❤️Show lessReporting from Flint MI
Haven’t came across a better camera
I can always check up on my house when I'm on the go. And i love how it’s magnetic, I can put my cam on any metal surface, that’s very nifty i love that idea. I only know one other brand that has a cam like this one. Also, it’s very affordable.. this is way cheaper and has just about the same quality as the other ones similar to this style. Definitely would recommend.Show lessLily lovee
Horrible
This is easily one of the WORST apps/cameras available. Please think twice before you purchase this absolutely useless product. I have had nothing but problems ever since purchasing this camera, and each app update only seems to make it much worse. Absolutely HORRIBLE functioning app. The camera rarely if ever loads despite there being perfect internet connections on both ends. It doesn’t even attempt to try and load the camera. It literally tries for 30 seconds and then times out saying “the connection isn’t available”, despite it saying the camera is online. The motion censors are so incredibly SENSITIVE despite me turning sensitivity basically down to zero. Every movement of light causes the thing to start going crazy and alerting me nonstop. You no longer have the ability to turn night vision to “on”, despite the fact that you used to be able to. The only options are “auto” or “off”, and the auto doesn’t even work!!! Night vision is completely non existent anymore. The siren no longer works either. The app used to show you a full picture of the most recent screen capture of the video, and now it’s just a blurry tile. Good grief, the list of problems with this camera are endless!!!! This is a TERRIBLE product and I would highly advise spending your money on a more established camera company. I hope this company goes out of business, they don’t have any business selling this absolute GARBAGE 😡Show lessBlustamove
App doesn’t work
I have had this camera for more than 4 yrs. This updated app has NOT WORKED on my phone since I updated to iPhone 13 pro AND since VERSION 2.2.0. I have contacted customer service for months and keep getting passed off to another tech that tells me to keep uninstalling and reinstalling without my APP WORKING! I reinstall then unplug my camera to try to connect and STILL DOESNT CONNECT! The app FORCE CLOSES and I keep getting “UHOH, SOMETHING WENT WRONG” I LOVE MY CAMERA! I use it in my duck pen to keep them safe!!! I JUST WANT THE APP THE CONNECT TO MY ARIA!! Please! Give me an app that works with my camera! It’s an amazing camera! The ARIA lets you see at night too. You can speak through it and hear from it and record! I just simply need the APP TO WORK! Without the app I can’t see or use my camera like I did. Thank you, KarynShow lessMama2hd
Persistent
While the app itself works well. You have to buy a membership to hold on to any footage longer than 24 hours. That’s fine, and I didn’t mind paying for that.
What I did mind was that I haven’t been able to use this membership since the start of COVID. I bought this for breaking and entering issues. It worked great. Until the cameras were destroyed. I haven’t been able to buy new cameras so I tried to disable my membership that auto renewals. It won’t let me. So I’ve paid for 2 years with no ability of use. I go onto the app, it says I have to go onto apple. I go onto apple and it says it can’t. I’m just tired of paying for something I can’t even use.Show lessBunnyslasher157
Aria camera will not connect costumer service sent emails
This will not connect with upgrades to app or firmware. After 2 emails not more customers service.Terrible 2013
Annoying
Who ever designed this app needs to redo it. It takes forever to load the cameras live view and don’t even think about trying to view the stored videos you’ll be waiting along time I subscribe to the 7 day version and I can’t even review them because it takes so long to get them to load that I just give up on it. To bad they don’t even have an app that you can download on I pc much less find another app that is compatible with the camera. I use the geeni app for my camera in my bedroom and it works perfectly fine loads immediately and I can view my stored video and live view with no problem. The momentum cameras I have in living room and kitchen keeps going offline and can’t view. Rethink before you get app and camerasShow lessahirtcake450
Low maintenance app
The developers of this app have absolutely no sense of Cutomer care. Made several suggestions on how to improve the app and app still not user friendly. For example you have to wait between deleting recordings between cameras if you have more than one because they have the banner blocking the function buttons. App crashes regularly because lack of regular maintenance. Often have to force close the app to view live feeds. There is still no way to delete multiple recoding at once you have to delete one recording at a time and often time when deleting it jumps to another file that you are not even trying to delete. After the file has been deleted it often returns so you end up deleting recorded file twice unless you toggle between function buttons. The cameras are affordable however I have missed several important recordings because when the camera receives lots of alerts it often malfunctions and camera need to be restarted to record alerts.
I guess you get what you pay for. It’s better to invest more than you plan than less than you should because in the long run it cost more.Show lessPoker bulley
Great Customer Service
I had issues pairing my Robbi camera to my wifi after numerous attempts and troubleshooting steps. Albert with customer support replaced my camera without hesitation. This is excellent customer service! I have two other Momentum devices that are easy to use and were extremely affordable. It’s so relieving to be able to check on my animals when I’m not home and to have protection for my home!Show lessAffordable!!!
Great except....
The app is great except every once in a while the camera goes offline for some reason and the app doesn’t really help to troubleshoot and fix. I turn the camera off and on about 5-10 times, restart my router and even restart my “hub” (even though it has nothing to do with it.... just in case) I just have to wait until it decides to work again which can take up to a month or so to which it does absolutely nothing to help protect my property. Annoying!!!Show lessRedbare
