Confused online Check in
Convenient
Response from developer
Dear Para swimburne, Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.
Our Experience
Thank you! 🙏🙏🙏
Response from developer
Dear Andrew G M Love, Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.
Flights cancelled
Response from developer
Dear DH2132, Thank you for your review of our app & apologies for any inconvenience caused. We note on your feedback about the flight cancellation & once again apologies for all the inconveniences. You may also provide further feedback by completing the form https://www.malaysiaairlines.com/my/en/askmh/contact-us-form.html. We hope to have another chance to provide you with a better experience in future. We appreciate your understanding and cooperation.
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Response from developer
Dear Sachin0409, Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.
Useless app and airline
O my god the situation of the flight seats and toilets were pathetic .
Very rude staff and app of no use as well so I am deleting it.
Response from developer
Dear Vanu avi, Apologies for the late reply & for any inconvenience caused. We note on your feedback about the flight seats & toilets conditions. You may also provide further feedback by completing the form https://www.malaysiaairlines.com/my/en/askmh/contact-us-form.html. We hope to have another chance to provide you with a better experience in future.
Garbage
Response from developer
Dear MerchantFarang, Thank you for your feedback and apologies for the inconvenience caused. Could you please share your device model, operating system, and the screen where the error occurred at mobile.support@malaysiaairlines.com (Please note that the email is a no-reply inbox meant to collecting details for internal investigation). We hope to have another chance to provide you with a better experience.
Easy
Response from developer
Dear Determined old woman, Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.
Horrible. Creating account is endless do loop
Response from developer
Dear cheme32, Thank you for your feedback & apologies for any inconvenience. If you still encounter difficulty navigating our app, kindly share print screen where the error occurred, device model & operating system to mobile.support@malaysiaairlines.com (Please note that the email is a no-reply inbox meant to collecting details for internal investigation). We hope to have another chance to provide you with a better experience.
little upgrade to Business class on my first leg from Sydney to kul Thank you
Response from developer
Dear That's gold 23, Thank you for taking the time to review our app. We greatly appreciate your feedback and are delighted to hear about your positive experience. Your kind words serve as a motivation for our team to continue delivering an exceptional user experience. We are committed to consistently improving our app to meet the needs and expectations of our users. Once again, thank you for your support and for choosing our app.
