Leave a Review KiT Player
rosé
So yes bought the album not thinking about the kihno, however it did surprise me lol because I didn’t think it was going to be that nice and pretty!Josie🙃💜
Developer Response
Hello, This is KiT Team. Thank you for using our service. We will do our best to provide better service. Please keep your interest. Thank you.App crashes non stop
App crashes non stop on latest iOS. Can’t even get past loading screensCaptainSquirtle
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. We can't give you detail answer in appstore review. Because reviews have a limited number of characters, making it difficult to communicate. To give you answer, we need more information such as your iOS version, and installed KiT album list. Please send us mail to 'help@kitalbum.com'. Thank you.Disappointed
I’m really said about this product, I bought the rose kit player and it only worked twice. After that it never connected back sadly. I really don’t recommend this feature save yourself some money and don’t by this format of albumDieguinez
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. We can't give you detail answer in appstore review. Because reviews have a limited number of characters, making it difficult to communicate. To give you answer, we need more information such as album name, error situation, etc. Please send us mail to 'help@kitalbum.com'. Thank you.Hardly works
This app needs a lot of work. I was only able to connect my kit to my phone and not my iPad. I don’t want to watch a 2 hour long video on my phone (I don’t have a TV to connect to). And when I try to send an email to the team because my issue hasn’t been resolved yet, the email button doesn’t work. Overall I’m disappointed in this app and that I had to pay $30 for shipping of a little square device that hardly works and it ends up being digital anyways. Just send me a download link ugh.
Edit: I forgot to mention that no matter how hard I try I can’t login. I’ve reset my password twice and it still says I have the wrong email or password. Very frustrating experienceShow lessSoupfornicole
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. We can't give you detail answer in appstore review. Because reviews have a limited number of characters, making it difficult to communicate. To give you answer, we need more information such as album name, error situation, etc. Please send us mail to 'help@kitalbum.com'. Thank you.Terrible
It won’t let me connect my old kihno to the app
I used an adapter but it would ask to connect it as if it was the new version🤦🏾♀️Excusemejjong
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. Here's instruction video on YouTube. "https://youtu.be/BjNTPXo6VLo" (1) Open KiT Player. (2) Connect the adapter to the smart device. (3) Connect the KiT to the adapter. (4) When download begins, remove the KiT from the device. If the KiT keeps inserted, the sound may not come out. If you have any other question, send us mail to 'help@kitalbum.com'. Thank you.Really nice
As someone who like to get physical albums but doesn’t have a ton of space I love these KiTs. I can take concert vids and albums with me when I go on long trips and stuff which is nice and keep them in a little key ring together. I haven’t had many issues with the app and restarting it usually helps. All in all I recommend this!Show less🔚🔙❌❌❌
Developer Response
Hello, This is KiT Team. Thank you for using our service. And also really appreciate your generous review! We will do our best to provide better service. Please keep your interest. Thank you.App just shows a blank screen
When I open the app, it just shows a white screen with nothing on it and stays like that. I tried it on both an iPhone and iPad. A blank screen is shown in both cases.Strawberry1234567
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. There was a temporary server error and it was fixed already. If problem still occurred, please send us mail to 'help@kitalbum.com'. We will do our best for your satisfaction. Thank you.Why did it stop working??
The app was working perfectly fine at first but now when I launch the app it says “invalid access” and “wrong access”. What happened?Timberland Boxes
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. We can't give you detail answer in appstore review. Because play store reviews have a limited number of characters, making it difficult to communicate smoothly. Please send us mail to 'help@kitalbum.com'. We will do our best for your satisfaction. Thank you.Problem
I can’t get it to work on my iPhone 11 please fixKaLynn1997
Terrible service
The app opens up with a dialogue that says “Invalid Access: Wrong Access” please fix as people who have ordered KiNo albums cannot view their products at all!asldoemvhdk8
Developer Response
Hello, This is KiT Team. Sorry for your inconvenience. We can't give you detail answer in appstore review. Because play store reviews have a limited number of characters, making it difficult to communicate smoothly. Please send us mail to 'help@kitalbum.com'. We will do our best for your satisfaction. Thank you.
