Is really bad
This app is terrible. I have contacted their customer service and they could care less. It is obvious they don’t care because it has been over a year since this app was updated. The issue i have is I can’t set up geofencing even though it has the option and i have no idea what timed events are but apparently i have some because the last time i was on vacation i was getting notifications at 2am and various other times when the gate had randomly opened. The software notification said i had opened it even though app wasn’t even open on my phone. Father and mother-in-law live with me and they were concerned because the gate kept opening in the middle of the night. I just told them to unplug the bridge and gave up on it. I tried reinstalling it today so we will see what happens. Contacted GTO with the specific issue and they replied with a canned email and didn’t even offer to help. Replied to customer service several times describing my problem and no answer after five emails.
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Much better!
It was slow to load and wouldn’t update the current door status, but has been much better after a recent update.
I don’t have a clue why some people would leave a bad review
It’s shocking to me that some people would leave bad review just because they are uneducated and how to set up and run an app and they’re very quick to judge I have no problems setting it up it works flawless no issue thank you
Unreliable
This app is horrible. Constantly goes offline and I have to close the app and log back in every time i want to open the gate. I end up sitting at my gate for 3-5 minutes trying to get it to work before it finally does and for something that should be a simple push off a button. Mighty mule needs to correct this, I spent a great deal of money on your product and cannot take it back because it’s been installed. Now i am stuck with this garbage system.
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Works eventually but very flaky
Initially tried to find good spot for the radio box, took forever to pair, and every time I changed position to check for better signal - it lost the device and had to re-add it. The app has quite a delay of connection temporarily is lost and gate was operated in the meantime by a remote. The "auto-timing" feature on the app doesn't allow to add any time setting. Seems like some placeholder a developer left visible but not intended to actually enable it yet because it is not functioning. I really wanted to have a simple timer setting...
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Works as designed
While have coded hundreds of iOS App over my 25 years of software development…mostly utility apps similar to the MM app… I have to say the interface is not intuitive and has several social problems to include it’s a resource hog… Initially I ran into several of the issues reported through the reviews.. When I called tech support the guy to me I'd have to setup a private network on my network router.. I actually said to guy “ are you out of your mind…” I know how to add a private network to a router, I’m the only person I know that can do that.. I also knew that there was no way that would resolve the problem…. After a little digging, I noticed through the tcp/ip traffic that the mm100 would bounce its connection constantly… I ended up moving the mm100 bridge out of the house end the eve of the house… it’s been a couple months, I rarely have an issue, when I do it’s it’s generally because the bridge does a handshake periodically which apparently has a very short timeout, which turns into a blue light… most of the time it requires no action.. Since the bridge in this mode is accessible to restart it… I put a smart plug attached the bridge and then I can cycle the bridge without have to get the ladder out…It would take much to make the app more robust, for the price it should wash your car as well… again make sure the bridge has a clear view of the opener…
Good luck
Good luck
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If you want an opener that is unreliable and keeps you locked in/out of your place, this is it!
I wish I would’ve read the reviews too. The app is terrible, doesn’t keep up with the gate current position. I spent almost $1,000 on materials and installation, worked for a few weeks, and now I’ve just given up on it. It was a complete waste of time and money. Same as others, will send command to open gate, it never does. I leave and 10 minutes later I get an alert that the gate is open. I wish they wouldn’t market this app and it’s convenience, it’s not convenient at all. Can’t take it back either, not sure what the warranty is but vendor won’t take it back.
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Junk
It’s hard to believe they made something worse than their gate openers barely last a year. This app and the mms100 worked well for about a week all though set up was horrible. Now it gives be a message saying app disabled due to obstruction , but there is no obstruction and the gate has been cycled many tomes with the car remote since then. Now it says radio disconnected. I just need to replace everything from mighty mule with something else.
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App won’t reset after the beam is blocked
It would be a great app if it weren’t for two main problems. The geo location works so-so, and if the trip beam gets blocked (like when you drive into your garage) the app stops you from closing the door. Frustrating since I wanted this because of the smart features. Not so smart.
Update
After deleting the app and reinstalling, the ‘beam’ problem went away. Now I find my garage door randomly opening without anyone intending to do so. Again, delete and reinstall…
Update
After deleting the app and reinstalling, the ‘beam’ problem went away. Now I find my garage door randomly opening without anyone intending to do so. Again, delete and reinstall…
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Notifications m
I previously reviewed this app as good but with issues, mostly regarding notifications that disappeared after an update. Since then, they’ve corrected the situation and my iPhone app is working 100%. I’m very happy with my gate opener and app and I’d recommend it to my friends.
