Leave a Review CarShield Mobile
Useless to the core
I am Canadian customer and this App is a humiliation. Despite selecting Canada to register contract and postal code, this does to add
my vehicle. I have also attempted using customer id but alas, nothing works. Contacted the customer care and on prolonged hold, they could not fix the issue and even failed to simulate the situation and expressed their helplessness. Hope they honour the contract terms and benefits at least.Show lessRGiOS10XX
Seriously Iced T?
This company has been scamming for years. And now they have Iced T and his hip-hop commercial tricking us into paying this company in return for no service and a hassle for your claims. Thx a lot.Trugamer4lyfe
STRAIGHT TERRIBLE
I had a claim last so long we are in the new year now lol. Trust me they don’t want to pay for anything at all. Straight scam company. My SRT8 went in bad condition and I sent everything in but when it’s time to pick up the phone from dealerships they act deaf. Then will ask for more info on the vehicle. But I was canceling coverage and they were pretty much begging to not have me cancel.Show lessHadesSrt
Beware, do not get Car Shield
I got car shield kept it for 6 months then canceled. They wanted to get the “refurbished” part. Basically used or from a junk yard. Not a new part. Said no, I want a factory part for repairs, so I had to pay for it myself. Then when I canceled beginning of December, they hounded me by phone, email and mail for my “overdue” payment. It’s getting to a point I am going to get a lawyer to get them to stop. Don’t get Car Shield!Show lessFierySirene
Car shield
Oh my God ,I was with Car shield about 2years and I never used it before ,but I always pay ..Few times I was late but I always pay ,however when it was time for me to get my car fixed they didn’t cover anything that they supposed to cover ., and the part for my car that they decided to pay for they only paid half of it ..The part with the label was only $400 and some change ,I still had to come out my pocket $120 .The total of my car repair was $1200 dollars. They only paid $349. No more,No less..My husband had to cover the other $700.. which wasn’t a problem but at the same time ,I was paying car shield. And top it off they made me wait another day before they even authorize the check to pay the people that little bit of money so therefore ,I had to leave my car at the shop an extra day on the day I was supposed to been getting it out..,With all do RESPECT....NEVER AGAINE👍👍Show lessAngela Nichols
Scammers
Be aware this is a scam if you read your contract and see what is covered you can understand only I repeat only engine internal lubricated parts are covered nothing else no sensors which is the most cause of malfunction or breakdown and when you try to cancel they will tell you it’s canceled but they don’t you will keep on getting charged so stay far far away please no one needs this crappy coverage parts that they cover are one in a million to breakdown so think about itShow lessriz@nyc
Don’t Do It
I had my brother and my friend tell me that they look for a way to deny claims but I didn’t listen. I went to one dealership they said they don’t work with them I had to pay $200 for them to tell me what was wrong, CarShield told me to take it to another dealership. After three days they ordered the part ready to put it on CarShield denied the claim again and I had to pay another $200. Ended up fixing it myself. Decided to give them another chance. $1000 and Six months later. I had another problem. They said that’s the one thing we don’t cover and I had the diamond package. Enough was enough. The money I gave them I could have just fixed my car myself. Worst experience ever.Show lessHuggybear24789
DO NOT USE THIS COMPANY
The people that work in this company are not there for their customers. I had my car sitting in the shop for over a month now. The claim has been moving around their office. Its been pass around to three Adjusters. They don’t want to listen to what i have to say. They want me to move my car to another car repair shop and for all the manual labor and diagnostic that has been done to the car now i have to pay for it? Meanwhile its this company that is suggesting that I take the car to another shop:????Show lessBenJi724
Useless
Would give zero if possible. App just updated and all my information is lost and I can’t even re enter it. They take your money but the app is totally totally totally USELESS. HOPE they are not that lousy if I need to make a claim? I live in Canada too so I am worried that I am being scammed????Slowest one
Rip off
I used car shield my engine block cracked they would not cover the repair. Their tv ad makes it sound like they cover everything. When it happens they look for reasons NOT to cover the repairs. It costed me $4500 to replace the engine. The entire engine had to be replaced even though they wouldn’t cover it. They’re a rip-off. Their ads lie and mislead people. Don’t waste your time and money with them.Show lessrogerndallas
