10,000 Steps User Reviews

10,000 Steps

Central Queensland University

Education

Health & Fitness

Top reviews

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Sign up

Terrible to sign up

Go back to vine

a month ago

Response from developer

Hi there, if you have any issues registering please contact our team on 10000steps@cqu.edu.au so we can assist you.

Problems

Can’t sign up in the app

Dale M8451

7 months ago

Response from developer

Hi Dale, please contact our team at 10000steps@cqu.edu.au with more details on this issue so we can assist you further. Thank you, 10,000 Steps Team.

Can’t sign up

It doesn’t respond when I submit my info to sign up. No error messages, so I have no idea why it won’t proceed.

Apie-ness

a year ago

Response from developer

Hi Apie-ness, we would recommend contacting our team directly by email to 10000steps@cqu.edu.au if you have any issues signing up or logging in so we can assist you and resolve the issue as soon as possible. Thank you, 10,000 Steps Team.

Great app

I really like this app, however it would be key if the app could implement automatically refresh of activity rather than users having to pull down the screen. The reason I would like this feature this is that I noticed my team members scores are not updated frequently despite them training daily, thus making competitions feel less competitive.

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Mr_8701

a year ago

Response from developer

Hi there, thank you for your feedback. We will certainly take this into consideration for future developments.

Terrible

App freezes up on signup screen and goes no further!

Henri2u3

a year ago

Response from developer

Hi there, we are sorry to hear that you have experienced this issue. We would recommend closing the app completely and re-trying. If you are still experiencing this issue please email our team on 10000steps@cqu.edu.au so we can provide further assistance and investigate the issue. Thank you, 10,000 Steps Team.

Can’t sign up

Can’t actually sign up. Keeps saying you have to pick a state in Australia even if you didn’t select that as a country

Lucy.94.berry

2 years ago

Easy to use - love the update.

Love how easy it is to add my steps and minutes of activity. The new layout is great, really enjoy the monthly challenges.

Cindy_lee86

2 years ago

Response from developer

Hi Cindy_lee86, thank you for your positive review. We are so happy to hear that you find it easy to add your steps and activity through the app. :) 10,000 Steps Team

Won’t upload garmin or do anything

Won’t upload steps from garmin and wants me to manually enter my logs daily. No thank you I do t have time to do that! I just want to press a button that syncs and uploads. Why change that factor in the update, why go backwards? Makes no sense!!

Not garmin happy

2 years ago

Response from developer

Hi there, we are sorry to hear that your Garmin has disconnected. This is an issue on Garmin's end and is not related to the new app release. We have been finding that the syncing is intermittent and will hopefully we resolved soon. If you need further support, please email our team at 10000steps@cqu.edu.au. Thank you, 10,000 Steps Team.

Syncing

Was good. Now won’t sync with Garmin.

Mefiythfdarthjk

2 years ago

Response from developer

Hi there, we are sorry to hear that you are experiencing issues syncing with Garmin. This is an issue on Garmin's end and is not related to the new app release. We would recommend manually entering your steps in the meantime until this issue is resolved. If you need further information, please email our team at 10000steps@cqu.edu.au. Thank you, 10,000 Steps Team.

Feeling motivated

LOVE the new app! Looks great, easy to navigate and has definitely motivated me to move more. Love being able to set in-app reminders for myself too. Thank you 10,000 Steps!

Little Miss Rebel Rouser

2 years ago

Response from developer

Hi Little Miss Rebel Rouser, thank you for leaving us a review. We are so glad to hear that you love the new app and are finding it easy to navigate. We hope that it continues to boost your motivation and keep your healthy habits on track! 10,000 Steps Team.