Leave a Review UCSF Eureka Research
Way to many bugs and app freezes
Opted out of the study and deleted the app because this app is way too buggy, and freezes all the time. Extremely frustrating to try to use it. Even after you delete the app they keep spamming you with text messages and no way to turn them off. Stop!!Hangs on “study is no longer available” dialogue box
I’ve used Eureka to participate in several studies. I had signed up for the healtheheart study, and after completing a lengthy intake survey, when I reopened the app, another study, TREAT, popped up a dialogue box saying it’s no longer available. after acknowledging this dialogue box, it takes me to a grayed-out screen for the TREAT study, and no matter what I do, that screen stays and won’t allow me to go anywhere. The app is now unusable.Show less😕 respond to reviews
You are hobbling your studies by not responding to each and every review, positive or negative, here in the AppStore. Responding what good developers do.
Reasonable people are properly skeptical and hesitant in joining your (worthwhile?) studies when you don’t respond to the very pointed specific criticisms about tracking, etc. which constitute a large percentage of reviews. Make it easy for people to choose to help.
Also your website is vague corporate-speak happy talk. Communicate straightforwardly without fluffy marketing verbiage. The short Vimeo video is good.
I’m drawn to help as I fully believe in science, but I’m turned off by UCSF’s presentation as well as a lack of response to reviews.
Giving five stars now, will sign on and see what actually happens with battery drain — and whether my user experience is not a pain and a time-waster.
I hope this criticism reaches someone who can understand and execute. And respond.Show less