Elaine Morris Bradley
Good morning this is Elaine Morris Bradley right in review for Livewell. I thank you for this year time that you have put LiveWell in our hands that we can always find our doctors appointments and get our results of our test that we have gotten in just making me feel that I can find out everything that I need to find out about my doctors and my condition and I thank you for that is one of the best things that has happened to us. As we grown older and cannot remember a lot of things that we shall be needing, but it’s right here at hand so thank you. Whoever thought about this have a great day and anything that you think of that it makes it easy for us. Continue to do it. It’s great..
Show less
Poorly designed app, hard to use
This app is very frustrating to use. For example, I got a “letter” from my doctor and received a notification about it that brought me straight to it. Now that I already read it, it is impossible to find it in the app to reference again. I tried to schedule an appointment with my doctor in the website and they had me login to LiveWell to schedule but I couldn’t finish scheduling until I entered my insurance information. I didn’t have on me but I have saved in the app, so not sure why I needed to enter it when I was already logged in. I tried to find it in the app so I could book the appointment but it’s nowhere to be found. Horrible user experience design even for someone tech savvy like me. I can’t imagine my grandma trying to navigate this at all.
Show less
Great app! Terrible hospital system
Just stay away from Aurora doctors! I promise you, they do not care one bit about you. They must be coached to get in and out of appointments as fast as possible. Every Aurora doctor I have seen comes flying into the office, sits down, asks me to tell them what’s going on, gives me room for one sentence, cuts in, diagnoses without any kind of exam or test, prescribes something, and sends me on my way. Every single visit with every single doctor. If they do end up wanting a sample or something then make sure you are on top of reaching out once the results are in. They won’t remember to go back and review the results. You will end up suffering for days waiting on them to finally get back to you. When they do, do not expect any kind of apology or sympathy. They are taught not to admit fault. You will be told, even if you have the results in front of you and can read them clear as day, that the results really didn’t show much but if you are still having symptoms the doctor will prescribe something. LIARS!!! I LOATHE liars!!! They will absolutely lie to you. I have caught their doctors in lies multiple times. The Aurora doctors are not to be trusted! Please switch to another system. These people almost killed me. I’m not exaggerating. Please.
Show less