Lacks Logical Sequences
The Face ID didn’t always work well, because I still had to enter my password. But I’m delighted that now it actually recognizes me and I no longer have to do that, also enter the password (I did not need to enter the login ID).
I would like to delete the other healthcare provider and only keep Northwestern, I have no idea how to do it.
There’s so many more things that I can only outline if I pay attention as I try to perform some task on the app. I might do that, might.
Finding the logout button is also very difficult and when I do find it, I don’t even remember how I got there.
Actually, I find the episode logical that rarely do I remember how I got to where I got and it takes quite a long time and lots of experimenting.
I’ve been using computers since Apple built the Lisa in the mid-80s. I’m not fearful of technology and some apps are brilliantly designed, like the United app, or American Express app, but when it gets to this one, I apologize ahead of time for my rating, this one needs to be configured much better, much more logically.
Thank you for reading. Good luck.