Dumbest scooter app ever
Absolutely terrible.
Response from developer
Hi Justin! We're terribly sorry to hear this. Please do write in to our friendly support team at feedback@neuron.sg and they will be glad to assist you further. Cheers!
GPS Inaccurate
Spent about 4 minutes (and therefore extra money) trying to persuade the app I wasn’t in a no parking zone, which I wasn’t. Therefore little time saved in using the e-scooter.
Don’t recommend!
Don’t recommend!
Massive headache
I don’t like to leave bad reviews without reaching out to the company first, but I’m really disappointed in multiple experiences with this service and I haven’t heard back about complaints. Out of bounds areas are unclear (one neuron scooter I was riding literally threatened to call the cops on me while I was walking it through an area on a bike path), and the end of serviced areas are poorly notified. I was riding home and it announced that I was approaching the end of the area so I had to turn around or risk being shut off. I checked the map and I was already 200m outside! It turned off the power so I had to walk the heavy thing uphill 200m to even end my session. Poor customer service and just a bad experience I haven’t had with Lime. I’m going back to them because these weird issues don’t seem to happen there.
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City sight seeing and photography
I’m new to using scooters but I have to say I now that I’ve tried it, I love it such a fun way to see any city or if you’re in a rush to get somewhere.
For me I’m on holidays so this is perfect I can stop at anytime to take pics I can run back if I think I missed a pic opportunity I will certainly use again and again
Even tells you if you are in a no scooter zone absolutely brilliant
It slows you down if you’re going to fast amazing
BUT
Having fun can be expensive so keep an eye on how long you are on it!!!!
For me I’m on holidays so this is perfect I can stop at anytime to take pics I can run back if I think I missed a pic opportunity I will certainly use again and again
Even tells you if you are in a no scooter zone absolutely brilliant
It slows you down if you’re going to fast amazing
BUT
Having fun can be expensive so keep an eye on how long you are on it!!!!
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Can’t try
I can’t try, because I don’t have a credit card.
Please if you make the payments will be on “7eleven” so we can pay there.
Thank you
Please if you make the payments will be on “7eleven” so we can pay there.
Thank you
Should add a family feature
For a lot of people who have families it is hard to use Neuron as you can only use 1 at a time so for a family you need multiple devices which is hard to carry . Overall good app great fun using the scooter I highly recommend to anyone looking for electric scooters or bikes
Scooter location map often inaccurate
I’ve been spending more time looking for scooters than riding them. Scooters are often not where map says.
$5 fee for not parking in the relatively few parking zones.
$5 fee for not parking in the relatively few parking zones.
Never present
Love the app, the idea, and the rates. However, it seems like the scooters are never where they are reported to be on the map.
Also, a compass like feature would be useful (the light blue shadow seen in Google maps).
Also, a compass like feature would be useful (the light blue shadow seen in Google maps).
Tons of fun!
Take a couple mins to set up your account and the rest is a snap. Grab a scooter and zip around town. It’s a lot of fun, and they are everywhere. We used the scooters instead of the hop on/hop off bus passes we bought. 😬 Because they are so easily accessible. A must try in Singapore
Scam
Near impossible to find a working scooter, bills top-ups in minimum $20 increments. AVOID. Save the planet, walk.
