Air Canada + Aeroplan

Air Canada + Aeroplan

Book, Fly, Aeroplan

⭐️4.7 / 5
Rating
🙌13K
Ratings
📼8 scs
Content
📦~ in 3 weeks
Updates frequency
🗣❌ unsupported
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All Versions of Air Canada + Aeroplan

5.46

June 12, 2024

Version 5.46 of the Air Canada app brings new improvements, all inspired by feedback from our customers • Add/Edit Passenger Details: You can now easily add or edit your contact information, frequent flyer program details, and special assistance requests within the Passengers section of the Trips tab. • Enhanced Boarding Pass Section: We've streamlined the boarding pass experience by separating upcoming and past flights into dedicated tabs, with an option to remove all past boarding passes in one tap. • Special Edition App Icons: Celebrate special events like Pride and the 2024 Summer Olympic & Paralympic Games by selecting the app icon of your choice from the 'Appearance' section under 'App Settings' in the main menu. More themed icons will be introduced throughout the year. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.45

May 15, 2024

Version 5.45 of the Air Canada app brings new improvements, all inspired by feedback from our customers • Manual refresh: Introducing pull-down-to-refresh for instant updates to your trips, flight status, and standby & upgrade lists. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.44.2

April 20, 2024

Version 5.44.2 of the Air Canada app brings new improvements, all inspired by feedback from our customers. • Resolved an issue that caused the app to unexpectedly close for some customers. We apologize for any inconvenience and thank everyone who reported this issue. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.44.1

April 18, 2024

Version 5.44.1 of the Air Canada app brings new improvements, all inspired by feedback from our customers. • Manual refresh: Introducing pull-down-to-refresh for instant updates to your trips, flight status, and standby & upgrade lists. • Resolved an issue that caused the app to unexpectedly close for some customers. We apologize for any inconvenience and thank everyone who reported this issue. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.44

April 15, 2024

Version 5.44 of the Air Canada app brings new improvements, all inspired by feedback from our customers. • Manual refresh: Introducing pull-down-to-refresh for instant updates to your trips, flight status, and standby & upgrade lists. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.43

March 21, 2024

Version 5.43 of the Air Canada app brings new improvements, all inspired by feedback from our customers. • Optimized performance: Your feedback on app performance matters. In this update, we've made behind-the-scenes tweaks for a smoother, more reliable app experience. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoying the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.42

February 14, 2024

Version 5.42 of the Air Canada app brings new features and improvements, all inspired by feedback from our customers. • Passport expiry reminder: We'll remind you when there are six months or less before your passport's expiry, so that you can renew it ahead of time. Keep your passport updated in your Aeroplan profile, and the app will automatically populate your passport details at time of check-in. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoy the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.41

January 22, 2024

Version 5.41 of the Air Canada app brings new features and improvements, all inspired by feedback from our customers. • Say goodbye to paper, and easily swap your paper boarding pass to digital. Scan your paper boarding pass, and we’ll add your digital boarding pass to the app, as well as your booking, flight status, and tracked baggage for a seamless travel experience. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoy the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.40

December 12, 2023

Version 5.40 of the Air Canada app brings new features and improvements, all inspired by feedback from our customers. • Introducing Bag Tracking: Track your checked luggage effortlessly from drop-off to pick-up with our new Bag Tracking feature, now in beta at all Canadian airports. Simply save your booking in the app, and tracking starts automatically once your items are checked in. Have a suggestion, idea, or encountered a bug? Let us know via the ‘Customer support’ section in the app, located under the 'Home' tab. Enjoy the latest updates? We’d love to hear from you! Please rate us 5 stars and share your thoughts in a review.
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5.39

November 22, 2023

Version 5.39 of the Air Canada app includes new features and enhancements based on our customers' feedback. • Aeroplan welcomes Journie Rewards: Earn with Journie Rewards when you fill up on gas and snacks at participating locations. Link your Aeroplan and Journie Rewards accounts to earn even more, save on filling up, and unlock exclusive perks. • Optimized performance: Your feedback on app performance matters. In this update, we’re continuing to resolve some issues to improve stability and performance across the app. Enjoying the app? Please don’t forget to rate us 5 stars and leave a review!
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Price History of Air Canada + Aeroplan

Description of Air Canada + Aeroplan

With the Air Canada + Aeroplan app, you can now enjoy the advantages of the Aeroplan loyalty program with the combined ease of managing your Air Canada trips in a single convenient place. EVEN BETTER TOGETHER Sign in with Aeroplan to unlock access to loyalty program benefits. Dive in to see your points balance, track Elite status progress, view recent transactions, and access popular program features like Family Sharing, eStore, car rental, and hotels. BOOK YOUR WAY Book your next trip using cash, or by redeeming your Aeroplan points. You can now also book with a combination of Points + Cash, or even pay 100% of your fare using points, including taxes, fees, and charges. TIMING IS EVERYTHING By presenting timely updates on your home screen, you'll always be up to date. Action cards prompt you when it's time to check-in, show your upcoming flight status, and even offers your flight's menu when it's almost time to eat on flights offering meal service. NOW BOARDING As your flight approaches, your boarding pass will appear throughout the app for quick access. Your boarding passes are saved for offline use in the app but can also be added to Apple Wallet. KNOW AS YOU GO Stay up to date with notifications about flight and gate changes, and cancellations. FOLLOW THE LEADER We added turn-by-turn airport navigation, a first for a Canadian airline, available in Toronto (YYZ), Montreal (YUL), and Vancouver (YVR), with more coming soon. READY TO DOWNLOAD? By downloading or updating this App, or setting up your device to do so automatically, you consent to the installation of the App, its future updates and upgrades and to the Air Canada Mobile App “Terms of Use” that govern the use of App that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the App. For help uninstalling, please see https://support.apple.com/en-ca/HT207618 IMPORTANT DISCLOSURES These functions apply when enabled: • Location: your location data is used to show the closest airport(s) for booking, and flight status. Location data is also used to present the correct boarding passes at connecting airports, and to provide the current location when using airport maps. • Wi-Fi connection: used to determine if internet access or a connection is available for onboard Wi-Fi and the wireless entertainment system on Air Canada Rouge flights. • Calendar: access to your calendar is used to sync flights from your upcoming bookings to your device's calendar. • Notifications: push notifications are used to send you service messages related to your upcoming travel. • Camera: add images to the feedback you send to Air Canada. • Your device and app information (phone model, language, system and app version) is attached to comments you send when an issue is reported via the app. PRIVACY POLICY By downloading or updating this App, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy (http://www.aircanada.com/en/about/legal/privacy/policy.html) Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca ® Air Canada Rouge, Altitude and Star Alliance: registered trademarks of Air Canada in Canada ®† Aeroplan: registered trademark of Aeroplan Inc.
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Air Canada + Aeroplan: FAQ

Is the Air Canada + Aeroplan app compatible with iPads?

Yes, Air Canada + Aeroplan works on iPads.
Air Canada is the developer of Air Canada + Aeroplan.
To function properly, the app requires at least iOS 15.0.
The rating of 4.7 out of 5 that Air Canada + Aeroplan has received from users is outstanding.
The Air Canada + Aeroplan App Relates To The Travel Genre.
The latest version of the Air Canada + Aeroplan app is 5.46.
July 1, 2024 is the date of the latest Air Canada + Aeroplan update.
Air Canada + Aeroplan was introduced to the market on February 6, 2023.
Contains nothing objectionable, appropriate for all ages.
Air Canada + Aeroplan can be used in American English, French (France).
Unfortunately, Air Canada + Aeroplan is not on Apple Arcade.
No, Air Canada + Aeroplan does not allow for in-app purchases.
Sorry, Air Canada + Aeroplan is not specifically engineered for compatibility with Apple Vision Pro.

Screenshots of Air Canada + Aeroplan

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ipad

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Reviews of Air Canada + Aeroplan

  • Awesome for my flights; useless otherwise

    I’ve flown Air Canada for decades and when I travel now, this app makes everything easier including check in, boarding pass, flight status, baggage tracking, and alerts. It’s really a joy to use.
    However, when my family is traveling and I want to check their flight status, the app fails. The Air Canada website has a very handy URL system that lets me set a date, flight, and airport to easily see a flight’s status. I share these links in my calendar or via messages with family and friends when any of us travel. By default, my phone now opens these links in the Air Canada app which shows NOTHING. It goes to the useless home page and I have to either manually search for the flight every time or I have to copy the link from my calendar and manually paste it into my browser. So tracking a flight for someone else is now so much worse because I have this app installed.
    If you’re only tracking your own flights, it’s a 5-star app and I’ll update this review if it’s ever fixed.
  • Service needs improvement

    It is given that Flight Attendant’s job is stressful, so is flying as a customer, but a professional flight attendant’s smile and courtesy goes long way in making fliers welcoming and relaxing. I have flown to and from India 6 times in last 2 years ( with my aged father and mother) with the unprofessionalism attitude from the most of your crew, giving a feeling if we are a burden on them. When One asks for a cup of coffee and there are so many different ways to say NO. Sorry to say that such rude and hostile attitude do not belong in this profession. It makes a terrifying and scary environment thus horrible experience. At the end of the flight by saying ‘ Thank you for flying with Air Canada ‘ doesn't erase the experience. I will have hard time convincing myself to book another flight with Air Canada.
  • What you should expect from the government

    The app will not save my profile information such as Passport and Known Traveler Numbers. The Save button does not work. It crashes at least once every time I attempt to check in, usually when I am forced to manually enter my Passport or KTN that the app will not allow me to save. I am unable to save my boarding passes to my Apple wallet, again stellar functionality like the Same button that will not save information. What a hassle, but I skills expect this from Air Canada, the same airline that shrugged its shoulders at me when cancelling a flight.

    Developer Response

    We’re truly sorry to hear about the challenges and frustration you've encountered with the app, and we understand how a cancelled flight may amplify these feelings. We appreciate you bringing these issues to our attention, and want to let you know that we’re here to help. Upon review, we've retested the functionality for saving passport and Known Traveler Numbers to an Aeroplan profile, along with the ‘Add to Apple Wallet’ functionality, and haven't encountered the issues you described. Our app also maintains a high crash-free rate, consistently over 99.6%. We're here to assist and make your app experience as smooth as possible. Please reach out to us directly at digital@aircanada.ca, providing as much detail as you can about the issues you're facing, so we can investigate further. If it’s easier for you, you can also include screenshots or video. We ask that you please include “App Review from Rude Boy Chad - Mar 26, 2024” in the subject line, so that we can prioritize your email when it arrives. Your feedback is invaluable in helping us improve, and we're committed to resolving any issues you've experiencing. Again, we apologize for the inconvenience and look forward to assisting you. — FOLLOW UP (MAR 31, 2024) — Hello! We just wanted to follow up with you on this issue. It’s been a few days, and we didn’t receive a reply or update at digital@aircanada.ca. Your review told us that you’re experienced a number of issues, and we’d appreciate the opportunity to make it right. We need just a few details from you in order to investigate further. When writing into us, please use the same subject line “App Review from Rude Boy Chad - Mar 26, 2024”. This will help us prioritize your email when it arrives. We look forward assisting you.