Neuron E User Reviews

Top reviews

Fabulous way to explore Brisbane

Amazing fun way to explore Brisbane. When the climate is hot and the hills are steep and it’s too far to walk - this is just the best! I was very nervous and would recommend people start on the go slow level while they get used to it. Loving the experience and appreciate the fact that it enforces go slow areas and no scoot areas so that riders do not become a menace to society! Only had positive friendly feedback when I rang the bell and sometimes stepped off so as not to cause problems to pedestrians.
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Limited and frustrating parking options

A nightmare to park and overcharged. I used to love Neuron but they’ve changed their rules and will only let you park in tiny specific zones(these are 2m wide and not labelled). I had to go 500m away from my destination to park, and then couldn’t figure out where to go. They have a photo but when I tried to park in that place it said I was off by a meter and wasn’t allowed to end my trip. Instead it wanted me to park in a driveway filled with council trucks. Eventually I got it to work but it took longer to park then it too to ride and this doubled the charge. I recommend Beam instead because you can easily park in most places without a massive headache. I won’t be using Neuron again.
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Good way to get around but too costly

Like using the Neuron scooters, except they end up being quite costly my phone went flat and it cost me just have a scooter going as I couldn’t in my mind, it would be good if they had the concession rates in place of their rates in Melbourne etc to be able to use more as I would think that it would be students and income owners that would want to be using the neuron scooters the most, however they are too possibly to use often
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The best scooters & ride zones in Melbourne

This is an Australian owned company that are making a real difference in Melbourne. I’m a frequent user of scooters in Melbourne and around the world when I travel and I think neuron has listened to consumers the best. They have upgraded the suspension, speed, have blinkers on the scooters, helmets work most of the time phone holders and they have really broad rides zones where you can put your scooter back where you finish your trip in my CBD areas, rather than having to try and navigate and find one like often happens on Lime scooters and slow things right up. Give these guys a go - MK
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Using a Nueron in Darwin

Took the plunge and navigated downloading the app etc. Took a while but it was fairly straightforward. Cycling and scooting are the ideal way to cover short distances around the CBD. In Darwin. It’s mostly flat and traffic is generally light. Once you know the rules and restrictions it is an easy system to use and is effectively monitored. My only regret is that I didn’t know about the multiple day pass which I would’ve used. A holder or slot for a mobile phone on the bike or scooter would be god as I had to dismount and take off my back pack to check on my phone. Something to secure a bag or item in the carrier would be good . Overall I found the system fun and efficient and reliable to use. It has complemented a very enjoyable stay in Darwin. Highly recommended!
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They’re okay

I don’t like the fact you can only ride them on the road, it’s a little bit dangerous. Other than that there good, could go faster

Just terrible

This is a terrible scooter service. Can’t even ride it on bike lanes.

Worst service in Ottawa AVOID at all costs!

Most of the time their scooters don’t work, constantly charged for failed rides. This company is a scam. One or if not the worst service in Canada!

Geo Fencing is Terrible

I don’t love being in the middle of traffic, going 15km/hr and having power killed because you think I’m on a sidewalk.

Being asked to provide ID as I’m trying to get my first ride really disrupts the flow of the trip. Just ask me when I make the account.

You billed me for the time while I was adjusting my helmet getting ready to ride. Seriously?
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Poor sidewalk detection is dangerous

Poor sidewalk detection caused scooter to lose power while making left hand turn on the street. On a busier route this could have resulted in a collision.

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