Leave a Review GateHouse® Resident Phone App
Cannot Add, Cannot See Visitors...
Developers of this app, what is going on with it? I can no longer add visitors, not see visitors that has been added earlier, no information at all is available to see or change...I need to add guests and contractors frequently and it is very inconvenient/useless when it is not working. This issues has been on and off for a while and need your attention and fix. I live in a gated community and visitors who are not on my list will not be granted access...Show lessTexas mum
Developer Response
Sorry for the issues you were experiencing, especially when the visitors are not able to get into the community, and thank you for including some helpful details in your review. Even though this response is over 1 year later, I still wanted to follow up to see if you are still experience the same issues. Feel free to send an email to phoneapp@temsystems.com or by responding in this review section. We look forward to hearing from you soon. ~ Ryan McIntosh | Director of GateHouse SolutionsFace or Touch ID Integration?
Are there any plans to include Touch ID or Face ID integration with the app? It’s frustrating to have to retrieve details upon launching the app after a software update.Future programmer
Developer Response
Thank you for the request and I apologize for the extremely long delay in responding. Unfortunately, we currently do not have any plans in the near future (1-6 months) for developing and including this in our app. We review all requests periodically, so this may change in the future. We will keep you posted if anything changes. Feel free to let us know if there are any other features you would like to see in this app or feel free to let us know what you think of the version we recently released. You can send an email to phoneapp@temsystems.com or you can respond in this review section. Thanks in advance. ~ Ryan McIntosh | Director of GateHouse Solutions.Pasadera resident
App is broken. Client code?Villalobos Family
Developer Response
I know this response is over 1 year later, but I still wanted to follow up to see if you ever received the "client code" from your community's software administrator. Since the software and phone app are purchased by the community, residents need the specific "client code" in order to log-in to their account through this app. Either send an email to phoneapp@temsystems.com or respond in this review section. We can help get you connected with the right person at your community. Best Regards. ~ Ryan McIntosh | Director of GateHouse Solutions
