Leave a Review Mothership Carrier
App
Decent app has minor issues with freezing and navigationedjuan82
Dispatch
It’s good it would be better if you had You’re dedicated dispatcherDeshong king
Worst experience
Horrible experience with customer service. Receiver refused load because of unpaid invoices (unrelated to our current load). Contacted mothership customer service who had no resolution to the issue at that time. After several wasted hours at receiver with no resolution from customer service, driver returned to yard with freight. Customer service finally got back still with out resolution. Freight stored on truck over night causing missed booked load. Contacted customer service first thing in the morning to find out what had been done to resolve issue to to have freight delivered. No solution at opening of business. Seven plus hours later they contact us with a new delivery location. No problem. We notify them that we need a new rate con as we stored the freight detention and additional mileage. They refuse to negotiate a reasonable fee. Long story shorten slightly, we go back in forth trying to be paid appropriately for our service which caused the shipment to be delayed an additional day and additional missed load. They still refuse to pay us appropriately. Although we picked and delivered on time and we’re delayed two days at zero fault of our own. Worst experience I’ve ever had. Horrible customer service.Show lessEcphilly
👌🏾
Easy app to work withKrucial1911
App
When I swipe to get the load it tells me I have but when I go back my loads gone this apps needs some work donekoopatjndbwz
Update app
I’ve put in a review and this keeps popping up when trying to upload delivery receipts. Can you please have it stop doing so. Thank you in advance.Excelsior Jason
Great concept but…..
I only have issues with the pay. Come try it out, you might like it.TrueEgun
Good loads
Decent amount 5-10 miles 40-50$ not bad for a Saturdaykev(bmx)
Alright
24 hour pay is good, but the loads disappear extremely fast, XPO is very unorganized and sometimes doesn’t have the whole load I selected, ,some of the routes don’t even have good directions and this app has proven to be unreliable and they do not notify Us when loads are available.Taleah2000
Poor payment history
The company claims to pay within 24 hours, 2 weeks have past and we have not been paid. After 1 week of no response or cryptic responses, they finally said via phone that they are experiencing problems with payment system, then it became we have incomplete documents submitted (mind you we completed a load and they still keep sending us more, so if all necessary documents aren’t submitted we shouldn’t have gotten loads). After submitting again the alleged missing documents, they then claimed more missing documents. We submitted those and guess what, still no payment. This company is a sham and needs to be reported to BBB and lawsuits are about to be filed.Show lessshensjsn1
