SmartSpending User Reviews

Reward Gateway UK Ltd

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Really bad functionality

Can’t see the balance of cards!! This is the worst part!
Each card needs to open in a browser so you can’t access in some supermarkets where the phone signal is bad.
Used cards don’t automatically disappear, you have to manually move them to “used”.
For large denominations, multiple cards are purchased eg $100 + $50. So this is very time consuming and embarrassing when trying to pay at the checkout while accessing multiple cards and waiting for the browser to load each one.

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tmarkate

6 years ago

Love this app- so handy for instant savings while out & about!

This discount app is provided by my employer and the most difficult part is remembering to use it! It’s fabulous! Quick & easy way to save $ every time I am in line I pull up the app and am so impressed with the broad variety of stores available. Once my account was set up- it’s 2 clicks to purchase and then I just scan or hand the cashier/ waiter/ attendant my phone when I pay- haven’t had a problem with redeeming vouchers immediately In stores or online and have been able to use more than one voucher at a time. Love this new company perk and really cool to watch all the savings add up!

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StockWatch5

6 years ago

Stopped working. Impossible to add your credit card

App no longer works. Says the credit cards arrangements have changed but impossible to bring up the part of the app to add your card again.
The only way to do this is when you purchase but it just won’t display the fields for you to enter.
I contact support via the apps chat and could not resolve the problem either. Said I had to wait till next time I need to purchase and try via the web site then.

A lot of frustration to try and save a few dollars.

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AdamLRob

6 years ago

Unhappy

Whenever a large purchase is made, my credit card transaction does not get approved. If I try again, my account in the app. then becomes locked. I then need to jump on the desktop site and scan some type of ID such as drivers licence and wait a day or two for it to be unlocked! Yesterday I had to leave a TV behind, today it’s still locked and I can’t use my existing Coles voucher that I previously paid for!

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Damon 10062

6 years ago

EasyPeasey!

This weekend I used this app to gain discounts at Argos (just moved into my new house), House of Fraser (make-up counter) and then got additional saving at pizza express (which they themselves already had an offer on and I was able to use on top of) before getting cheeeeeap cinema tickets for date night with my BF. I love, love, love a bargain and this app just makes it so easy to get even more of a discount when I’m out and about shopping. #feelingsmug

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AdHenSmith

7 years ago

Response from developer

Wow! Reviews like these really make our day! Let us remind you that if you add the retailers you love (like Thomas Cook and Currys) in your favorites list, we'll notify you anytime they have a deal on a special promotion. We wish you to stay tuned and never miss a discount! Thank you for the nice words from the entire team who build this app!

Optimize before releases

This is horrible and not ready for release.

Create a Username please

7 years ago

Not friendly if any issues occur

Tried purchase a voucher today and the card I had saved was not accepted. Tried 3 other cards all 3 were not accepted. Found out later that every card was charged for each time I tried it. I cannot use the app to erase cards that are no longer in use or my possession. Can't verify or update or change my personal information like my phone number or address. If this overcharging happens again it will be the last time I use this again. I will be reporting this to my company as well. This borders on fraud.

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crm408

7 years ago

Good app for browsing discounts and a quick response to problems by the developer

Previously I gave this app one star as it didn't allow you to log in if your name contained special characters, like apostrophes if you have an Irish name. But the developer fixed it the next day and contacted me to apologise. Now I can get in fine and the app works well. Thanks to the developers for this. I've never had that kind of quick effective response so I was impressed.
Besides that, the app is good. The layout is different to the website but appears to contain all the same useful info and ability to buy stuff once you get used to it. Plus it is much easier to buy instant-use vouchers for purchases on the go. I'd recommend it to anyone who uses the Rewards Gateway website.
So, I've gone from being frustrated and disappointed to being a happy customer. Thanks again to the developers for the super fast response.

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ItsFrankYeahFrankWhatWhoFRANK!

7 years ago

Response from developer

Hi BenjiBaby2010, First of all, let me apologize on behalf of all of us here at Reward Gateway who built the app. We have let you down and we apologise. We dropped the ball. Our only real defence is that we didn't do it intentionally and as soon as this bug came to our attention we had fixed it and made it our number one priority. Within 48 hours we had a fixed version in the app store. This is not to say we didn't make an error but to show how seriously we take these issues. We really do appreciate you taking the time out of your day to leave us the review. We do hope you'll accept our apology and give us a second chance now that the issue is fixed. We would hate to think you'll miss out on the savings that we offer because of this. Have a great day and thanks again. Sincerely RG's Mobile Dev Team

GREAT! But

LOVE this app thank you so much this is great!! BUT it's so annoying entering and having to remember ANOTHER code every time we use the app... we should either be able to disable that or maybe Touch ID. You'll be getting a lot more business from me now that I got this app! Always smooth process.

NY Andrew

7 years ago

Response from developer

Hiya NY Andrew, Thanks so much for leaving this great review. Please stay tuned as we plan to have TouchID in the next big release of the app. Hopefully in the next week or two. Really glad you find the process smooth! The entire SmartSpending app development team read these reviews and we love it when we get a great review like yours. It always makes our day. You rock!