User Reviews: JLab Store and Burn

Top reviews

  • Just a web store

    Does nothing!
  • Very misleading.

    This app CANNOT even help you with burn-in. Just download SoundCloud. This app does not provide any more than 10 minutes of burn in. You heard me right. The app points you to a website link to loop the audio for burn-in and the website tells you to go to app.
  • Wow.........

    These headphones I got are....well....trash yes that’s the right word. What I mean by trash is the battery I have it on my heAd for like five minutes and they say low battery. BUT THEY CHARGEING FOR LIKE THREE DAYS BRU
    The fit is really good and the quality of sound is awesome the instructions said that they would last like uh 20 hours but ha they don’t they last like five to 20 minutes
    Otherwise they’re pretty good for 20$. I’d suggest to save your money for more expensive headphones unless this company has higher quality headphones

    Developers great on it but work on the battery for next pair of headphones u make

    Developer Response

    Hi there, if you are having issues with your headphones please reach out to our customer support team. We will be more than happy to help. -JLab Email support@jlabaudio.com or call 1-405-445-7219.
  • I wish they had a app so if you lose one side you can find it. Examples JBL, Samsung

    It’s a good true wireless Bluetooth but I wish they had a app so if you lose one side you can find it. Examples JBL, Samsung So I’m a customer and I had my JLab earbuds true wireless for about 4 months. And yesterday I lost one side. I don’t know how to find them do you guys have a app?

    Developer Response

    Hi there, we do not have an app or the technology in any of our current earbuds to help you find your lost one. The good news is that if you can't find it the good old fashion way we do offer replacements on our website. In the near future we will also have Tile integrated. -JLab
  • GO TRUE AIR WIRELESS, REVIEW

    I have four different earbud styles or product types. My first purchase were “GO true air wireless earbuds”. At first I was thinking they weren’t for me. The sound was excellent! The fit not so much. I was disappointed and put them in electronic storage. Lol
    A couple weeks later I decided to try again. I put the cushions on and tried the different size bud-tips.
    I found a decent setup but not still not comfortable. I found myself constantly having to adjust. I’ve grown used to them and I’ve come to the conclusion it’s just my ears. Lol
    I’m thinking the housing or shape of the earbud and my ear opening don’t work well.
    Like I mentioned above, I continued to keep trying, few months went by and I found I could tolerate the weird fit. Lol
    Everything else was well above my expectations. I’m a self proclaimed audiophile, so full range, clarity and over all sound quality is paramount. These buds pack so much sound and in extreme high quality. I wish they’d fit better so I wasn’t adjusting to keep the optimal sound quality but in fairness I have to give a five star rating. They are excellent in battery life, the three EQ settings are super, I use bass boost exclusively. The charging and storage case are very nice exceptional quality all round. I’ve never had a tech issue. Wonderful overall I’d definitely recommend.
  • This app is for you to buy these junk blue tooth

    I hate them
  • Don’t buy

    I bought a pair of their headphones let me just say
    Cannot Bluetooth a headphones and controller without losing synchronization
    Cannot cover with fedora beanie ect
    Fragile when you pick up a product it just feels cheap
    When I turn them on I hear a very faint static noise can’t hear it with noise ofcourse I just thought I would mention it since A pair of quality headphones wouldn’t
    There are 3 sound settings balanced/default, bassboosted/no difference?? And their jlab signature which sounds better but I’m not sure why all I know is it’s not as crummy

    Worst of all my left earbud has stopped working no lights/no sound my right one is fine and I’ve tried all troubleshooting options

    Developer Response

    Hi Calvin, we are very sorry about the connectivity issues you have been experiencing! Let’s have you reach out to our support team. They will be more than happy to help you. -JLab Audio
  • Junk

    Bought a bluetooth headset for conference calls; laptop couldn’t get anything out of the mic.
    App is a glorified sales pitch for buying more crap; doesn’t resolve any issues. Money wasted.

    Developer Response

    With the information you provided perhaps the settings in the conference call application was not appropriately changed to allow the mic to work from your headset. Please check those settings. -JLab Audio
  • Go air pro

    I’m not sure what was used as a model to make these headphones, but they don’t fit human ears even with the smallest size. In addition they advertise like a 20 hour battery life - it’s less than six hours. Definitely will be returning.

    Stop false advertising.

    Do not buy these headphones.

    Developer Response

    Hi there, in your product package you will find 3 different size tips, try out each and find the one that best fits. Then, when placing the buds in your ear give them a slight twist away from your face. These earbuds have 20 hours of total playtime (each bud + the case). They have individually around 5 hours in each bud with another 15 hours in the case. -JLab Audio
  • DO NOT DOWNLOAD THIS APP!

    The burn in feature is just a 20 minute audio file you can find on browser just by searching "JLab burn in" and yes, running this file on your headphones does slightly improve the audio. This app is just one giant ad for JLab's sub-par products. Do. Not. Download. This.

    Developer Response

    Hi there, we are sorry this app falls short of your expectation. There are also resources here such as how-to/troubleshooting videos if you come across a problem. A mobile app makes it much more convenient for most customers. If you have any suggestions on what you'd like to see within the app please contact us at support@jlabaudio.com.

Alternatives to JLab Store and Burn