User Reviews: JLab Store and Burn

Top reviews

  • Feels like I’m deaf

    I grabbed a pair of these headphones from Walmart off the rack for 15 bucks, I can’t hear a thing, the sounds all muddy. Also the headphones barely fit on my head and are really uncomfortably tight. This is the worst headphone purchase I’ve made so far.
  • God, Best brand I Ever Used

    I always had problems with other brands of Headphones, especially the Bluetooth ones. JLab However seem to satisfy my needs every time. I have used the Wired ones a lot and every snag, every door nob that caught the cord, and every time I drop my phone and it yanks the cord, these Headphones never broke or stopped working. And the Sound Quality, oh don’t even get me started. I have four words for JLab, “The base hits Hard!” I have never felt true BOOM in headphones until I used JLab. Another thing is the end, very comfortable and it doesn’t Hurt my ear when it falls out. I thank you all for creating these Headphones
    Once the Bluetooth ones came out however...that changed everything.
    Base: CHECK
    Quality: CHECK
    Battery life: AMAZING
    Comfort: CHECK
    they are the perfect pair I ever put in my ear. Same Quality, same base, and same comfort all in one wireless Earbud. Thank you all at JLab for making these, and thank you for making them so good in every way. Keep up the good work!
  • I HATE these headphones & app

    I have the jlab jbuds air executive headphones.
    My job I do a lot of independent work so I listen to a lot of music & the wire-in kept snagging so I went wireless. I purchased Go Air Pro & the Air Executive trying to be cheap fill I purchased better headphones. But the ear sizes didn’t work. My ear pieces kept falling out of my ear & I wore a beanie as a solution. I was constantly losing my connection. I tried this for a week with same problems.
    I have a IPhone Max XS I was fed up by lunch/break I bought a $15 pair of headphones for the gas station & the Bluetooth connection was not lost.
    These headphones are CRAP (yes I’m am REALLY censoring my language) these need to be taken off store shelves...
  • Low volume and low quality audio

    I bought a Air TrueWireless Earbuds, my worst buy ever, very low volume and low quality audio, don't talk about ear fit...
  • Mad

    I downloaded the app and I went help on the app because my ear puds both sides decided to stop working and then all it does is bring me to different ear buds that I DONT want to buy😡!!!

    Developer Response

    Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. Email support@jlabaudio.com or call 1-405-445-7219.
  • lost earbuds

    is there any way to track my earbuds because i have lost them and want to find them?
  • Good!

    Good app! Burn in works great! Best headphones I’ve ever had!
  • Dies During Burn-in

    App closes during burn-in, as soon as phone screen turns off. Can’t even resume the burn-in session or, better yet, download the audio file to do the burn-in using the music app.

    Developer Response

    Hi Mihai, this should be fixed now. Please try again. -JLab
  • No so good headphones

    I bought some of there headphones for 22$ and one of the speakers stop working for no reason sorry but there trash headphones and needs a lot of work AirPods are better than this sorry

    Developer Response

    Hi there, we are very sorry about this! Let’s have you reach out to our support team. They will be more than happy to help you. Email support@jlabaudio.com or call 1-405-445-7219.
  • Where is link to burn in tool ?

    Says page cannot be found?

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